- Location
- Paris, France
- Last Published
- Feb. 6, 2025
- Sector
- Mobility
- Functions
- Sales & Business Development
- Operations
About BlaBlaCar BlaBlaCar is the world’s leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely. Your Mission We are looking for a B2B Sales Operations Manager to join the Daily team at BlaBlaCar on a permanent contract starting March 2025 . BlaBlaCar Daily is part of BlaBlaCar’s Western Europe business dedicated to short distance (less than 80 km distance) carpooling and in particular work to home commute. It is operated with a dedicated mobile application and brand. Strengthened by the acquisition merger of Klaxit in April 2023, short distance carpooling usage is growing rapidly (+60% volume usage YoY in 2023), in collaboration with local collectivities (B2G) and private employers (B2B) co-financing partners. As a B2B Sales Operations Manager, your role will be to implement the parameters, following up on the figures and making sure the processes are always up to date. You are a key contact of the Account Management teams, you will collaborate with the Finance & Tech teams of BlaBlaCar Daily. You will be reporting to the Head of Daily B2B team Sarah Wodehouse and working with a direct team of 2 members and supporting a larger team of 20 members.
Your responsibilities
- Key role in configuring & ensuring that all the parameters of the B2B deals are well implemented (ex the co financing, create the company reports).
- Monitor activity & KPI : ensure the B2B reports of activity are currently filled in and up to date and provide analysis & figures of the B2B usage & activity to management
- Collaborate with the B2G sales operations teams, the account management, finance and tech teams.
- Ensure the processes and tools are up to date & correctly documented by working closely with the teams and in particular their managers
- Be a force of improvement in setting up new tools, processes, collecting new needs from the B2B team
Your qualifications
- You just graduated or have 1 year of experience in process optimisation and in business operations
- Perfect command of Excel
- Good analytical and organization skills
- Full working proficiency in French & English
- Fit with our BlaBlaPrinciples
- Thriving in a collaborative, fast-growing and innovative environment
- Ability to take ownership, aligned with business priorities
- Nice to have: Experience with Salesforce or Tableau
What we have to offer
- 4 additional weeks on top of legal maternity/paternity leaves
- Financial support for home office equipment
- Minimum 25 days holiday per year
- Local meal plan policy (Swile card)
- 50% transportation paid (Forfait Mobilité Durable)
- Relocation package and visa support
- Free unlimited carpooling & bus rides
- Personal growth via training, mentorship, and internal mobility programs
- Employee Stock ownership plan
- Regular team-building events
- Mental health support through Moka.care
- 1 day off per year to test our product
- 1 day per year for social engagements with non-profits
Interested in joining the ride?
- a 45-min video-call with your Talent Acquisition Manager Hien Hoang to get to know you, understand your career expectations and answer your questions
- a remote case study to prepare for 3 days
- a 60-min video-call with our B2B Accounts Team Manager Philippine Heron & Marie Vanhille, to deep dive into your working experience and assess your job fit
- a 45-min video-call with our Head of B2B Sarah Wodehouse for vision fit and rounding off the process Our hiring process lasts on average 25-30 days, offers usually come within 48 hours.