HR Officer

bloomon is turning the flower industry on its head – for the better. How? By disrupting the traditional supply chain! We skip the auction and wholesale, to shorten the journey for our flowers. And we harness technology, brand and innovation to deliver gifts and subscriptions that delight our customers across Europe. We launched in Amsterdam in 2014, and in 2021 joined forces with Bloom & Wild, the UK's fastest growing ecommerce company (according to the Financial Times). Our group is backed by top tier investors and is now home to a family of 3 strong brands, Bloom & Wild, bloomon and Bergamotte. Together, we’ve delivered over 20 million orders (and counting!), making us the largest direct to consumer flower business in Europe. Our vision is to create the destination for making life a little more thoughtful and beautiful. And we won't stop at flowers and plants. Starting with the Bloom & Wild brand, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's #1 direct to consumer gifting destination. We care wildly about people and our planet. Which is why we’re so proud to be a certified B CorpTM – committed to making long-term positive change for our community, and the world around us. 🛠️ People Team @ Bloom & Wild Group We’re looking for a HR Officer to join our People Operations team. Our People Operations team supports all of our team members in the UK and the Netherlands in their day to day work life throughout the employee lifecycle. From onboarding, performance reviews, compensation to off-boarding, we want to provide the right technical and operational support to ensure excellent & informed team member experiences. We care about our team and create trust and efficiency in our work through simplification and doing things consistently to an accurate standard.

⚙️ What you'll be doing:

• Be the first point of contact for employee’s people related queries - managing and resolving these in a timely manner
• Manage the HRIS, BambooHR, by establishing a precise information architecture to facilitate informed business decisions. Guarantee the accuracy and integrity of all People data within the HRIS via routine audits and diligent data management
• Enhance people experience by managing core operations, driving excellence through continuous process improvement. Proactively identify opportunities for enhancement
• Create content throughout the year which allows our employees to find the information they need and self-serve using our employee portal
• Responsible for timely and accurate payroll input and queries, collaborating with finance, and supporting the UK where needed.
• Responsible for Visa and 30% ruling administration
• Contract and letter issuance and template document creation
• Support the administration and optimisation of usage of our Company wide benefits including our pension, healthcare and share option schemes.
• Assist in the design work and generate recurring and ad-hoc reports on key People metrics such as attrition, engagement, DE&I, and performance to monitor trends. Provide data-driven support to the People leadership team on strategic initiatives by delivering timely people analytics, dashboards, and insights to guide business decisions.

✅ You’ll love this role if you...

• Experience in a People (Operations) generalist role
• A native Dutch speaker with strong knowledge of NL employment law
• You are known for meticulous data accuracy, you build trust by consistently delivering high-quality work. Your strong attention to detail allows you to proactively identify and correct errors
• Proven analytical, evaluative, and problem-solving abilities, including advanced Google Sheets expertise
• Proven experience in optimising systems, tooling and automation, able to navigate new systems independently and looking for improvement in all areas
• You have a track record of supporting a fast-paced team, and love to innovate and continually improve our processes and programs
• You thrive in a fast paced, dynamic environmentEmployee centric in your approach and delivery
• Excellent organisation, problem solving, prioritisation & attention to detail.
• A great empathetic listener who can demonstrate a good balance of emotional intelligence with pragmatic judgement
• Integrity at core - treating highly confidential information with utmost trust.

These are some of the skills and experience we think will enable success in this role, but please don’t worry if you are missing some of these. We’re committed to building a team made up of different strengths, skills and experiences, so if you’re excited about our values, passionate about what you do and would like to join us in doing things more thoughtfully, we’d love to hear from you. 🏡 Belonging at Bloom & Wild Group We know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers. We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team. 🧭 Our ways of working We do things a little bit differently. From inventing letterbox flowers to founding The Thoughtful Marketing Movement. We’re big on collaboration, empathy, knowledge sharing and growth, and our values drive our priorities every day: Lead change for good: we have the guts to try new things and step up to do what matters most Think deeply, act swiftly: we make sure there’s thoughtful rationale behind our approach and always act swiftly to implement ideas Care wildly: we pour care and creativity into everything we do and pay attention to the things that make a difference Stay open, be curious: we’re open about what we’re doing and why, and we welcome challenges from each other We really believe in the power of face-to-face connections - be that through a shared project, a learning and development opportunity, or an after work social - and trust our teams to make the right decisions (for them and us) about where and how they work each day. Our working patterns are flexible and vary across the business, depending on the type of work, need for collaboration, and personal and wellbeing circumstances. 🌟 (Some of) The good stuff To care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. 🌻 Work that works for you - Flexible working (core hours from 10-4pm) - Work Abroad for up to 30 days each year - Share in our success with a choice to take equity options from day 1 - 1 day per year to volunteer on a project that’s close to your heart - We’ll support your commute to our office and site locations. Depending on your journey to work, this may include a Swapfiets, an NS business card or expense reimbursement - Phone allowance 🌴 Time off - 24 vacation days and an option to buy an extra 5 each year - Happiness days (1 extra day each quarter for your personal ‘me time’) - 1 celebration day per year, to celebrate a holiday that’s important to you - Flexible bank holidays - trade a bank holiday for another day that fits your beliefs, values and celebration calendar 🌱 Health and wellbeing - Mental health support through Open Up, including access to online therapy sessions - Allies and champions groups - Mental Health First Aiders and awareness training for our managers - In person and virtual yoga every week - Our office kitchen is stocked with healthy drinks and snacks to keep you going - Workplace pension contributions 🌳 Growth & Development - A flexible training framework for every stage of your career development through our Bloom & Learn programme - Internal & external Speaker Sessions on a variety of different inspirational topics. 💐 Moments that matter - We love having lunch together! We offer daily fresh and healthy lunch options at our locations in Amsterdam and Amstelveen, - A BBQ-worthy rooftop terrace (Amsterdam HQ) - Social & wellbeing monthly calendar - We love to celebrate birthdays, anniversaries and other important milestones! - Summer and End of Year events, team lunches and post-peak celebrations - Irresistible discounts on our products, blooms & subscriptions! 🫱‍🫲 Getting hired We know that job searching can be daunting, and we want to do everything we can to ensure that your experience with us is a good one. Interviewing is a 2-way process, and we’re keen to answer all of the questions you have, so that you can be sure (and excited!) that we’re the right move for you. We believe in leading change for good, so do let us know if there’s anything we can do to support your application process. Also, if you have any feedback, please help us to improve our candidate experience by sharing (anonymously) here.