Implementation Accountant

About BrightGo

Our mission is to transform one of the most unsexy and overlooked job sectors in the world: janitorial services. This is the 5th largest job sector and until now, janitorial services has not had a high quality software solution to help manage its most important challenges. BrightGo has raised $3M from Costanoa and Index Ventures to build a vertical SaaS platform for these businesses to improve their profitability and ability to make their customers happy. In a short period of time, BrightGo has brought on a number of customers across the US and Canada and has been used in over 150,000 janitorial shifts. We onboarded our first paying customer 30 days after we were founded, and we’ve grown rapidly since! The founding team consists of ex-Meta, Asana, and Google engineers alongside owners of major janitorial services companies. Join us at BrightGo to empower a critical part of our world and economy!

Role Description

As a Implementation Accountant, you’ll play a key role in guiding customers through the implementation and adoption of BrightGo’s accounting, payroll, and operations software, with a primary focus on accounting. BrightGo serves the janitorial and facilities industry, helping cleaning companies modernize their operations through smarter technology. We’re looking for someone with an accounting background who can serve as a trusted advisor for customers implementing our accounting software, while also supporting the rollout of payroll and time & attendance tools as part of their overall BrightGo solution.

Prior accounting implementation experience isn’t required. This role is ideal for someone with strong accounting expertise who is excited to work in tech, enjoys problem-solving, process improvement, and working directly with clients.

What You’ll Do

• Partner with customers to implement and optimize BrightGo’s accounting, payroll, and time & attendance tools
• Translate complex accounting and operational concepts into clear, actionable steps for non-technical users
• Troubleshoot accounting and payroll-related issues, collaborating with product and engineering teams to resolve them quickly
• Develop training materials, best practices, and how-to guides for customers adopting BrightGo’s financial and operational tools
• Monitor customer health and usage to ensure successful adoption and long-term satisfaction
• Gather customer feedback and advocate for their needs to influence product
  enhancements.

What We’re Looking For

• CPA certification (active or inactive)
• 3–5 years of experience in accounting, finance, or a related field
• Strong understanding of payroll, financial reporting, reconciliation, and bookkeeping processes
• Excellent communication skills with the ability to simplify complex concepts for diverse audiences
• Comfortable learning new technology and working in a fast-paced, growing environment
• Collaborative, customer-focused mindset with a passion for helping others succeed

Benefits

• Health, Vision, and Dental Insurance
• Competitive salary
• Unlimited PTO
• Equity
• Growth Opportunity

Please note: BrightGo is not currently offering visa sponsorship for this role. Candidates
must have authorization to work in the United States without the need for sponsorship now
or in the future.