Senior Product Designer

Are you ready to power the World's connections? Senior Product Designer Bangalore, India - Hybrid Kong is building the future of API management for developers. We’re a fast-growing, well-funded company with happy customers and motivated employees. As a product designer at Kong, you’ll collaborate closely with product managers, engineers, and other stakeholders to understand customer needs and craft exceptional solutions for our customers. Because we’re a small team, you have the opportunity to make a significant impact on our end-to-end product experience. Given the technical nature of our product, an ideal candidate will have a high degree of comfort with using or designing developer experiences.

What you’ll do:

• Design exceptional experiences: Design experiences that our customers need and love. Lead complex projects from early concepting to final UI design, while upholding our design standards and design system. Apply systems thinking by looking beyond your product area for opportunities to improve overall cohesion and usability.
• Champion customers: Take time to understand our customers, their jobs-to-be-done, and infuse this understanding into your work and that of others. Identify and make a compelling case for improving existing areas of our product to better meet the needs of our customers.
• Drive alignment: Solicit diverse perspectives, early and often, to strengthen your work. Communicate context, including customer data, business impact, trade-offs, and rationale, to generate alignment and make forward progress.
• Demonstrate ownership: Proactively educate people outside of the design team on the best way to work together. Be clear about your priorities and level of urgency. Keep people informed about your progress, risks, and changes to timelines. Take initiative to improve our team and its practices.
• Level others up: Role model best practices and mentor junior members of the design team.

What you’ll bring:

• At least 4+ years of related experience, ideally in a developer tool SaaS product or similar
A portfolio that demonstrates expertise in all phases of design, including:
• Leading a collaborative design process from definition to delivery
• Conducting your own user research
• Making data-informed design decisions
• Positively impacting customers and improving business metrics
• Demonstrating strong communication and storytelling skills (written and verbal)
• Using and contributing to a shared design system and team processes

About Kong: Kong is THE cloud-native API platform with the fastest, most adopted API gateway in the world (over 300 million downloads!). As the innovation leader of cloud API technologies, Kong is on a mission to enable companies around the world to become "API-first" and securely accelerate AI adoption. Kong helps organizations globally - from startups to Fortune 500 enterprises - unleash developer productivity, build securely, and accelerate to market. 83% of web traffic today is API calls! APIs are the connective tissue of the cloud and the underlying technology that allows software to talk and interact with one another. Therefore, we believe that APIs act as the nervous system of the cloud. Our audacious mission is to build the nervous system that will safely and reliably connect all of humankind! For more information about Kong, please visit konghq.com or follow @thekonginc on Twitter. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. #LI-AP1