People Operations Manager

Union Square, New York City

Full time

Operations

• $130K – $170K • Offers Equity

The successful candidate's starting compensation will be determined based on their skills, experience, qualifications, and market conditions. Please know that this pay range may be modified in the future.

Mirage is the leading AI short-form video company. We’re building full-stack foundation models and products that redefine video creation, production and editing. Over 20 million creators and businesses use Mirage’s products to reach their full creative and commercial potential.

We are a rapidly growing team of ambitious, experienced, and devoted engineers, researchers, designers, marketers, and operators based in NYC. As an early member of our team, you’ll have an opportunity to have an outsized impact on our products and our company's culture.

Our Products

Captions

Mirage Studio

Our Technology

AI Research @ Mirage

Mirage Model Announcement

Seeing Voices (white-paper)

Press Coverage

TechCrunch

Lenny’s Podcast

Forbes AI 50

Fast Company

Our Investors

We’re very fortunate to have some the best investors and entrepreneurs backing us, including Index Ventures, Kleiner Perkins, Sequoia Capital, Andreessen Horowitz, Uncommon Projects, Kevin Systrom, Mike Krieger, Lenny Rachitsky, Antoine Martin, Julie Zhuo, Ben Rubin, Jaren Glover, SVAngel, 20VC, Ludlow Ventures, Chapter One, and more.

** Please note that all of our roles will require you to be in-person at our NYC HQ (located in Union Square)

We do not work with third-party recruiting agencies, please do not contact us**

At Mirage, we build with intention. That means thoughtful engineering, careful craftsmanship, and respect for how people work. As we scale, we are looking for a People Operations Manager to ensure our people systems, processes, and day-to-day experience meet that same standard.

This role sits at the intersection of operations, people strategy, compliance, and accounting. You will own core People functions end-to-end and partner closely with leadership to create an environment where everyone can do their best work.

End-to-End People Operations

• Own new hire onboarding and offboarding workflows, including I-9 and W-4 completion, payroll setup, benefits enrollment, access management, and required compliance trainings

• Help manage visa documentation processes and ensure ongoing compliance where applicable

HR Systems and Infrastructure

• Manage our HRIS, payroll systems, benefits platforms, and reporting tools

• Partner closely with Finance and Accounting to ensure accurate payroll, tax filings, audits, and compliance reporting such as EEO-1, ACA, and pay data

• Ensure clean integrations between HR systems and accounting tools

Programs and Policies

• Maintain Mirage’s employee handbook and create or update policies related to PTO, holidays, FMLA, and leave programs

• Ensure policies are clear, accurate, and easy for employees to understand

• Design and run programs across the employee lifecycle, including training, surveys, and development initiatives

Employee Experience

• Serve as a trusted day-to-day resource for employees, handling questions with care, clarity, and discretion

• Partner with managers and leaders to ensure people issues are handled consistently, thoughtfully, and in a legally sound way

Benefits:

• Comprehensive medical, dental, and vision plans

• 401K with employer match

• Commuter Benefits

• Catered lunch multiple days per week

• Dinner stipend every night if you're working late and want a bite!

• Grubhub subscription

• Health & Wellness Perks (Talkspace, Kindbody, One Medical subscription, HealthAdvocate, Teladoc)

• Multiple team offsites per year with team events every month

• Generous PTO policy

Captions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Please note benefits apply to full time employees only.

Compensation Range: $130K - $170K