• Location
    • San Francisco
  • Date Posted
  • Nov. 12, 2021
  • Function
  • Administration
  • Sector
  • Entertainment

Do you believe that creators should have the ability to get paid for the value they give to their fans?

We do, which is why we’re building Patreon, a platform that powers membership services for creators with established followings. Patreon strives to provide creators with insight, education, and tools that make it possible to retain creative control while running their creative business, so creators can focus on creating and energising their fanbases.

Our user base has doubled in the last year alone, and we have paid over $2 billion directly to creators on our platform. In order to support this level of growth, Patreon is looking for a  Workplace SF Office Manager to join our SF Workplace team.

Please note: We are a fully vaccinated office and this role will require you to be onsite in our SF office during business hours 5 days a week.

What you will do:

  • Contribute to company culture and employee morale by organizing local events and engagement activities
  • Manage the day-to-day operations of our SF office including facilities, equipment, maintenance, vendors, and inventory
  • Manage contract and price negotiations with office vendors and service providers
  • Oversee and/or influence operations programs related to Janitorial, Culinary, and Reception, Ticket Support, Environmental Health & Safety, and Security
  • Track budget and spend for office operations
  • Oversee new hire coordination, seating plans, department headcount verifications, and hotel desk management
  • Manage escalations to Workplace Manager with Landlord disputes
  • Manage ad hoc projects related to workplace services and operations
  • Partner with cross-functional teams on company-related initiatives (IT, HR, admin, comms teams)
  • Manage employee swag program for new hires, team swag requests, and swag ordering
  • Directly manage SF office coordinator(s)
  • Support the implementation of our post-COVID return-to-work plan and ensure COVID-related safety measures are in place

Skills and experience you possess:

  • 3+ years of professional experience
  • Bachelor’s Degree or higher preferred
  • Experience working in a fast-paced, startup environment
  • Strong budget management
  • Experience in working with global cross-functional teams
  • Ability to work well with a distributed team
  • Experience in events management
  • Proactive—you anticipate the needs of others before anyone else
  • Proficient to advanced office tool skills: Google Suite, Slack, Confluence/JIRA

Projects you may work on:

  • Post COVID re-entry planning & execution
  • Build and streamline facility & operational processes for the office
  • Support with in-office events & team building activities

What you will have the chance to learn:

  • Hire/manage SF Office Coordinator(s)
  • Create operational processes where none exist today
  • Build and maintain an outstanding office culture

Who You’ll Work With:

At Patreon, you’ll join a high-performing and highly-empathetic team of people who proudly work on fulfilling our mission of funding the creative class. Our culture of creator-first, thoughtful teammates keeps work creative, stretching, and rewarding.

Our Core Behaviors:

  • Put Creators First. Patreon is nothing without our creators.
  • Achieve Ambitious Outcomes. Set, measure, and accomplish goals that deliver massive value to our creators and patrons.
  • Cultivate Inclusion. We want an environment that retains and engages the diverse teams we build.
  • Bias Towards Action. When in doubt, we take the next best step, then course correct when needed. We go out of our way to fix problems when we see them. We take ownership seriously.
  • Be Candid and Kind. Be extremely caring and extremely direct in all you do at Patreon, especially when it comes to giving positive and constructive feedback.
  • Be Curious. You don’t know it all, and that’s the fun part. Everything gets better when you’re curious. Things get more interesting, more clear, and more approachable. When you bring curiosity into the workplace, you’re growing yourself, your teammates, and Patreon as a whole.
  • Want to Learn More About Patreon?
  • Check out TechCrunch’s article about our focus on membership
  • Listen to our CEO Jack and Co-Founder Sam chat with Guy Raz on NPR’s How I Built This
  • Check to see if you know a Patreon teammate on LinkedIn