• Locations
    • Mexico City
    • Remote
  • Date Posted
  • Oct. 11, 2021
  • Function
  • Sales
  • Sector
  • Healthcare

About Sofía

At Sofia, we want to change the way millions of people take care of their health by offering a health plan that is more complete, simpler to understand, and closer to anyone who wants to live a healthier life. We want to build a thriving community that deeply changes the way the health system works.

About the role

As a B2C Sales Manager, you will be a key enabler to our main growth engine by managing a team of Expert@s, helping them improve, optimize, and stay on top of their game by providing valuable feedback and helping them advance their knowledge and sales experience.

What you’ll do

  • Manage Expert@s’ performance on a day-to-day basis.
  • Help recruit and train new team members.
  • Share best practices inside and outside the team to constantly improve the quality and effectiveness of our sales processes.
  • Develop sales strategies and tactical plans to achieve targets.
  • Efficiently manage Expert@s’ time.
  • Ensure team growth objectives are met every month.
  • Help to identify improvement opportunities in processes or product development.
  • Monitor sales interactions and formulate action plans.


You are a great fit for the role if you:

  • Have worked on both sides of sales – you’ve done some selling yourself, but you’ve also been a team lead or manager.
  • Have great people skills – you can communicate empathically, efficiently, and with great honesty, and you know that we go further together.
  • Are self-driven and resourceful – you can whip up a report on the CRM, get a good spreadsheet tool going, or find your way around management to make sure your team is always operating at 110%.
  • Know how to keep excellent salespeople motivated and engaged.
  • Can see through the noise and find insights to improve sales processes.

Bonus points:

  • 1-3 years of sales experience plus 1-3 years of sales management experience.
  • You’ve worked at a call center doing sales and you rose through the ranks.
  • You’re a CRM power user.


  • Work on an ambitious mission to improve how people take care of their health.
  • Intentional freedom. We believe in a flexible environment where you have the freedom to make your job match your lifestyle and own those decisions.
  • Competitive salary.
  • Sofía’s Health Plan.
  • Stock Option Plan.
  • 20 flexible vacation days per year + official holidays.
  • A driven and talented team that will challenge you to go further everyday.