Business Operations Manager - New Services

  • Location
    • Berlin
  • Date Posted
  • Aug. 24, 2021
  • Function
  • Business Development
  • Sector
  • Fintech

Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We’re working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.

Spread across Berlin and Madrid, Team Taxfix is a compassionate group of solution-finders. We speak our minds openly, and with 250+ professionals from 40 different nationalities, we’re rich in ideas and voices. In four years, we’ve raised over 100 million euros in funding and helped people reclaim more than 500 million euros.

Your challenge:

As a Business Operation Manager (d/f/m) - New Services at Taxfix, you will be part of the cross-functional New Services team. You will report into the VP New Services and closely collaborate with Business, Product, Engineering, Design, and Customer Success. Supporting the go-to-market and growth of New Services for our users, you will build and maintain efficient business operations with respect to partner management, forecasting, tracking, risk management, and invoicing.

Your responsibilities:

  • You will set up and maintain business operations with respect to partner management, forecasting, tracking, risk management, and invoicing.
  • You will ensure processes are set up in accordance with compliance, business, and efficiency requirements.
  • You will engage in the New Services team, support our team goals, and act as a vital and thoughtful sparring partner.
  • You will make sure internal stakeholders and external partners get access to information and data in a timely manner and adequate format.

Your profile:

  • You have 3+ years experience as Business Manager or in a similar position in a fast-paced environment ideally in the Finance, Tax, or Legal sector.
  • You have a high degree of customer (partner and stakeholder) orientation.
  • You bring an affinity for numbers and base your decisions on data.
  • You are an Excel expert.
  • You have a collaborative mindset, excellent project management, and communication skills.
  • You are pragmatic and results-driven.
  • You are fluent in German and English.

Why Taxfix?

  • A chance to do meaningful, people-centric work with an international team of passionate professionals.
  • Holistic wellbeing with free mental health coaching sessions, yoga, and a discounted membership to Urban Sports Club.
  • A monthly allowance to spend on home support services, including childcare, housekeeping, pet sitting, tutoring, and elderly care.
  • Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.
  • 27 annual vacation days and flexible working hours.
  • Full trust to take ownership of your work in a flat hierarchy where feedback is encouraged and expected.
  • A unlimited learning budget to support your personal and professional development and guidance from our internal L&D experts.
  • Work from abroad for up to one month every year. Just align with your team, and then enjoy your trip.
  • Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible.
  • Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.
  • Have a four-legged friend in your life? We’re happy to have dogs join us in the office.
  • At Taxfix, we don’t just accept diversity—we celebrate it. We’re proudly committed to equal employment opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. We cherish each person’s individual contribution to our overall identity, purpose, and goals. Join us!