Inbound Sales Manager

Inbound Sales Manager

Location: UK based/hybrid

We’re looking for an Inbound Sales Manager to help us grow our community by driving customer acquisition and improving commercial outcomes across the funnel.

Your Role

As our Inbound Sales Manager, you’ll play a critical role in driving success across the entire sales and acquisition journey, ensuring prospective childminders move smoothly from initial interest to full activation. You’ll be responsible for owning the performance strategy, processes, and outcomes that directly impact conversion and overall growth.

The majority of your time will be focused on improving and managing the performance of our Advisor team. You’ll act as both a coach and a strategist working closely with advisors to develop skills, increase productivity, and deliver consistently excellent results.

This role is central to accelerating growth, improving efficiency and helping more brilliant educators join the Tiney community.

Location: Hybrid (UK-based) 2 days per week in our Central London office. You’ll also join us in person for off-sites and team building throughout the year.

You’ll work closely with teams across Product, Operations, Marketing and Education, making sure every improvement creates real impact for prospective educators and the business.

Who you’ll be working with

You’ll join a close-knit team passionate about building something that truly matters. We care deeply about our work and each other.

You’ll work alongside teammates who’ve joined us from the likes of Teach First, Babylon, Monzo and Google, bringing big hearts and big ideas to everything we do.

What you’ll be doing

Sales Performance and Strategy

• Drive performance across the acquisition funnel, from lead through to commitment
• Identify opportunities to improve conversion, outreach impact and customer engagement
• Design initiatives that accelerate growth while aligning to our mission

Team Coaching and Enablement

• Lead and support sales advisors and support staff to hit targets confidently
• Set clear goals, coach for performance and build capability across the team
• Introduce and maintain playbooks that support consistency and quality

Data and Insights

• Use dashboards and performance metrics to track success and shift priorities
• Spot patterns, test improvements and share learnings openly
• Own reporting that drives decision-making and accountability

Process Improvement

• Build structure and efficiency into the sales journey
• Identify blockers and introduce better ways of working
• Iterate quickly, nothing is sacred if a better way exists

Cross-functional Collaboration

• Work with Product, Operations and Marketing to improve lead flow and customer experience
• Ensure messaging, processes and tools support conversion at every stage
• Bring customer insight back into the business to shape future improvements

What we’re looking for

We’re looking for someone who’s mission-driven, commercially savvy and energised by improving performance.

Must-haves:

Sales performance or revenue operations experience

• 2+ years in sales management, performance coaching or commercial operations
• Experience of a high volume sales funnel and hitting target consistently.
• Experienced selling and coaching in a consultative sales process.

Team leadership

• Experience managing or coaching a sales or advisory team, including setting targets and driving performance.

Process-oriented approach

• Comfortable using dashboards, KPIs and insights to guide action
• Skilled at building structure, improving workflows and enhancing playbooks

Nice-to-haves:

• Experience in education, early years or b2c.
• Familiarity with HubSpot or similar CRM tools

What success looks like:

• Improved conversion rates from initial interest to commitment.
• Advisor team consistently hitting or exceeding commitment target.
• Streamlined, data-driven performance management processes.
• A motivated, high-performing advisor team that feels supported and challenged.

About Us

At tiney, we’re on a mission to unlock the potential of every child by revolutionising early years education.

We believe all children deserve access to high-quality, nurturing, play-based learning, and the best way to make this happen is by empowering a new generation of brilliant childminders. We use technology, community and creativity to build a network of early educators who are not only trained and supported by us, but backed by a system designed to help them (and the children they care for) truly thrive.

Our team is small but mighty, united by a shared purpose and a strong set of values:

🎈 Play is a superpower – Curiosity, joy, and creativity are essential ingredients for innovation and growth.

🌱 Rest is rocket fuel – To build great things, we need to look after ourselves and each other.

🤝 Asking for help shows wisdom, not weakness – We champion vulnerability and openness.

💪 We grow stronger after a fall - We know mistakes happen, we learn from them.

🥰 Every day we can earn trust - With trust as our North Star, we’ll build a company that will last.

🙋 Curious minds see more - We encourage inquisitiveness and curiosity.

👶 People policies with children at the core – We support the whole person, not just the job title.

💬 Default to transparency – We build trust through openness and honest communication.

💰Compensation

Comp (base + bonus) based on experience

😍 Benefits:

• At home workstation set up
• Company Stock Options
• 28 days paid leave ( including 4 days during our Christmas period closedown)
• Life and Long term sickness insurance
• Up to £5k of free childcare for working parents
• A paid reflection day after your first month
• A paid day off for your birthday
• A paid sabbatical after 5 years
• Access to one to one therapy sessions through The Self Space

Please note, these will keep evolving as we continue to grow!

🗣️ Interview process

1. Initial Call – A short video chat with someone from our team
2. Take home task – You’ll prepare something relevant to the role
3. Technical Interview – A deep dive into your task and experience
4. Team Chat – Meet your future teammates
5. Meet the CEO
6. Offer – We move fast when we know we’ve found the right person!

🖱️Apply now

Please submit your application using the button below and if you have any questions about this role please email hiring@tiney.co

Our Commitment

We’re proud to be an equal opportunity employer. We celebrate diversity, foster inclusion, and are committed to building a team that reflects the children and communities we serve.

If our mission excites you but you’re not sure you meet every requirement — please apply anyway.