Head of Agent Engineering, Romania

Head of Agent Engineering, Romania

• Romania

Description

Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.

Role Overview

We’re looking for a hands-on, technically sharp, and people-driven Head of Agent Engineering - someone who can lead from the front, build world-class AI agents with real enterprise impact, and scale a high-performing team that delivers production-ready results.

• Lead and mentor a team of Agent Engineers delivering production-ready AI agents for enterprise clients.
• Take end-to-end responsibility for a set of customer accounts, ensuring agents are scoped, implemented, tested, launched, and maintained successfully.
• Drive the development of AI agents that integrate with external APIs, tools, and customer systems.
• Collaborate cross-functionally:
• With Customer Success to align agents with client workflows and requirements.
• With Product and Engineering to improve features, tooling, and internal processes.
• Ensure timely delivery of high-quality, tested agents, including simulations and QA for smooth launches.
• Establish and enforce team routines: sprint planning, prioritization, code & prompt reviews, knowledge sharing, and post-mortems.
• Monitor and analyze agent performance in production, leveraging tools like Datadog, Snowflake, and BI systems.
• Create a strong culture of ownership, independence, and urgency, while fostering growth and accountability within the team.
• Stay up to date on advancements in AI agent technology (LLMs, RAG, orchestration frameworks, etc.) and bring those learnings into practice.

Requirements

• +3 years of hands-on software engineering experience, including at least 1 year in a leadership/management role.
• Strong programming skills - TypeScript preferred, but solid experience in modern programming is also considered.
• Proven experience working with REST APIs.
• Experience with monitoring & analytics tools (e.g., Datadog, Snowflake, BI systems) - strong advantage.
• Familiarity with modern AI/LLM tooling and production ecosystems (e.g., LangChain, OpenAI, Hugging Face) - strong advantage.
• Excellent communication skills and proven cross-functional collaboration with Product, Customer Success, and Engineering teams.
• Track record of managing projects end to end - including planning, prioritization, execution, delivery, and ongoing ownership.

Why Wonderful?

• A seat at the table as we build a new AI category from the ground up.
• The energy of an early-stage scale-up + the stability of world-class investors.
• Ownership, autonomy, and impact that you just won’t find at corporate giants.
• A team of ambitious builders who balance urgency with a strong sense of vibe