• Location
    • Shanghai
  • Date Posted
  • May. 30, 2021
  • Function
  • Sales
  • Sector
  • Fintech

We took an unobvious approach to starting a payments company, building a platform from scratch. Today, we’re the payments platform of choice for the world’s brightest companies. Our unobvious approach is a product of our diverse perspectives. This diversity, of backgrounds, cultures, and perspectives, is essential in helping us maintain our momentum. Our business challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen.

Account Manager

We’re looking for a communicative and proactive Account Manager to realise our APAC growth. As an Account Manager at Adyen, you’ll be managing relationships with international merchants across multiple industries and multiple channels, so life is never dull.

What you’ll do

  • Be fully responsible for the success and satisfaction of ‘your’ merchants.
  • Build and sustain relationships with key merchant stakeholders, and leverage those relationships to drive the best possible merchant experience.
  • Grow your accounts.
  • Assess, clarify, and validate customer needs on an ongoing basis. You’ll deliver expertise, education, and guidance to merchants as they craft and execute their payments strategy.
  • Coordinate any internal project regarding your merchants.
  • Work with colleagues in the global Adyen team.

Who you are

  • You can manage complex projects to achieve the best results.
  • You’re a high-energy, dynamic, hands-on self-starter with a proven commercial edge and entrepreneurial drive.
  • You’re passionate about pushing boundaries and creating value in the payment space.
  • You enjoy working in challenging and uncertain situations, and you can deal with ambiguity.
  • You’re an excellent communicator who can build relations at all levels.
  • You can work seamlessly with a global, multicultural team.
  • You’re a native Mandarin speaker and have full professional proficiency in English.
  • You have professional working experience in China.

Who we are

Adyen is the payments platform of choice for the world’s leading companies, delivering frictionless payments across online, mobile, and in-store channels. It is the only provider of modern end-to-end infrastructure, connecting directly to Visa, Mastercard, and consumers’ globally preferred payment methods. With offices worldwide, Adyen serves nine of the 10 largest U.S. internet companies and many worldwide retailers. Customers include Facebook, Uber, L’Oreal, Casper, Bonobos, Netflix, and Spotify.