Solutions Engineer - New York

Algolia

  • Location
    • New York
  • Date Posted
  • 09 Mar 2020
  • Function
  • Sales
  • Sector
  • Data

At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds!

Solutions Engineers are a particular squad within the Field Engineering Organization with a particular purpose.

As part of the overall org, your background ideally includes an engineering background. Moreover, you possess a desire to become an expert in Algolia and a proclivity to help customers externally and colleagues internally.

For the Solutions Enginering role in particular, it's instructive to think broadly of Algolia as a powerful toolkit which empowers developers to rapidly connect users with content. But as powerful as Algolia's toolkit is, implements are only as good as their proper use. Solutions Engineers take responsibility in owning Algolia patterns and their effective distribution to our most existing enterprise segment. Ensuring our prioritized customers leverage Algolia helps the business thrive. Moreover, developing novel, unique solutions for customers helps our product evolve.

This position is a great career move for engineers ready to make the switch to a role that allows them to leverage their existing technical skills in a role that will allow them to hone their client-facing skills, make decisions that affect the trajectory of the company, and create business connections in the community. If you’d love to use your technical skills to delight customers by crafting the right solution, we want to hear from you.

Your role will consist of:

  • Providing high-quality technical solutions to the enterprise segment
  • Expanding relationship and usage with the enterprise segment
  • Increasing reusability of solutions content (blog posts, tutorials, etc), tooling, and internal projects
  • Informing product by listening and advocating for our most treasured customers

You might be a fit if you have:

  • Strong desire to help people problem-solving skills, and attention to detail
  • 2+ years professional experience as a full-stack developer
  • Great oral and written communication in English
  • Don’t think you fit 100% of the requirements? We’d still love to hear from you.

Nice to have:

Familiarity/curiosity with multiple technical domains

Analytics, A/B testing

Backend/frontend web development

Exposure to enterprise business

Mobile experience background

Familiarity in relevant verticals E-commerce/SaaS/Media

Project management experience

Experience with search domain Elastic/Solr

Other search-as-a-service company

Spoken at tech conferences

Experience producing technical content

We're looking for someone who can live our values:

  • GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment
  • TRUST - Willingness to trust our co-workers and to take ownership
  • CANDOR - Ability to receive and give constructive feedback.
  • CARE - Genuine care about other team members, our clients and the decisions we make in the company.
  • HUMILITY- Aptitude for learning from others, putting ego aside.

Benefits:

Health, dental, and vision benefits for you and your family

Life insurance and disability benefits

Paid parental leave

  • 401(k) plan
  • Flexible work hours and unlimited time off

Perks:

Competitive pay and equity

  • Coaching and sponsorship to participate and speak at leading industry conferences
  • Fun: we spend time together — team building, socializing and making tools that encourage getting to know teammates across offices and continents.

Charitable contribution matching

  • Unique referral rewards program: refer a candidate, and we’ll donate to your charity of choice
  • Corporate flats available for the first months of relocation and when you travel to different offices

Fully stocked kitchens

Team workouts

Meals & happy hours