- Los Angeles
- Date Posted
- Oct. 4, 2021
- Product Management
ANINE BING Corporation is a fast-growing fashion & commerce startup revolutionizing the way products are developed, produced, marketed, sold, and delivered to customers. The brand reaches customers across social platforms, eCommerce, branded brick-and-mortar stores, and major department stores. ANINE BING has a global presence, with 15 stores in 7 countries around the world.
ANINE BING has 70+ employees across Sales, Production, Design, Graphics, and Customer Service located in Downtown Los Angeles. Key investors include Index Ventures founder Danny Rimer (Facebook, Dropbox, Net-A-Porter, Nasty Gal), Greycroft Partners founder Dana Settle (Maker Studios, Thrive Market, AwesomenessTV), and Felix Capital founder Frederic Court (Goop, Farfetch, Vitrue, Dailymotion).
What We Are Looking For:
We are looking for a highly motivated and energetic eCommerce Operations Coordinator whose main objective will be to coordinate the day to day operations processes as they relate to fulfillment, credit memo, inventory, and reporting for eCommerce. The eCommerce Operations Coordinator will report into the Director, Global Warehousing.
What You’ll Do:
- Oversee daily eCommerce Operations including Order processing, fulfillment, cancellations, returns, and fraud review
- Review orders daily including fulfillment, transmission issues, address verification and inventory discrepancies
- Receive and process returns along with processing credit memos.
- Maintain a clean order book for eCommerce including marketplaces (i.e. Shortages, FarFetch, Chargebacks, etc.)
- Responsible for inventory management in an accurate and timely manner
- Take an active role in identifying, resolving and communicating challenges, as well as presenting potential solutions
What you will need:
- College graduate preferred; 1-2 year experience working in an eCommerce environment or fashion brand headquarters with eComm operations, allocation, or logistics
- Excellent interpersonal, communication skills, team player mindset
- Ability to multi task, juggle numerous projects, competing priorities and tight deadlines simultaneously while maintaining quality
- Strong adaptability, flexibility, resourcefulness and solution oriented. Creative, not afraid to think differently, take risks.
- Curious and eager to learn the business
- Ability to exercise independent judgement and make decisions
- Possess entrepreneurial spirit. Push up your sleeve mentality; no job too big or small
Position will also require:
- Proficiency in PC (proficient in Microsoft Word, Excel, PowerPoint)
- Capable of creating models in Excel and analyzing data and KPIs
- Experience working in Netsuite // Shopify // NewStore a plus
- Standard Perks and requirements for roles at ANINE BING
Perks & Benefits:
- Competitive Salary
- Health Insurance: Generous stipend for Medical, Dental, and Vision Plans
- Unlimited PTO: Subject to Manager Approval
- Summer Fridays: Every Summer, each employee is encouraged to take a “Summer Friday” and leave the office at 3pm (
- As we are working from home this summer (2021) the company will take a day off each month this summer (June, July & August)
- Clothing Discount: Generous employee discount
- Amazing Culture: Happy Hours, Wellness Wednesdays, Team Bonding & More!
- Success at anine bing requires that...
- You love to win
- You are a doer
- You are a team player
- You are humble
- You are honest, straightforward and transparent
- You are a good teacher/mentor (approachable and accessible)
- You are an advocate for the Design Team
- You are organized
- You are creatively open-minded
- You want to get your hands dirty
- You solve problems
- You are resilient
- You are flexible
- You are entrepreneurial, smart, and passionate
- You naturally go the extra mile
- If you don’t know something, you say so. Then go figure it out quickly.
- You give credit where credit is due and take responsibility for misses
- You love working in a creative environment
- You work hard to find a solution that works best for the company and team
- You have a sense of humor
- You are an insatiable learner