• Location
    • Paris
  • Date Posted
  • Jan. 11, 2022
  • Function
  • Sales
  • Sector
  • Retail

About

Ankorstore is changing the way independent brands and retailers do business.

With decades of experience in retail and building marketplaces, the Ankorstore founding team knew it was time to build a global wholesale solution to swing the balance in favor of independents. In founding Ankorstore in 2019, they set the goal to create a virtuous ecosystem at the service of independent shops and brands.

Job description

At Ankorstore, we don’t want to live in a world where the only option for shopping would be Amazon. We believe local independent retailers have a huge impact on the soul of the cities and villages we live in and we are convinced they can flourish if they are provided with great tools & great purchasing conditions. That is why we have built a marketplace connecting the most authentic European brands to thousands of independent retailers. We are proud to serve every day these amazing entrepreneurs who are making our life enjoyable.

About your role

Retail Success is at the heart of our strategy. Our customers are professionals who are passionate about their own business and always looking for new brands & best sellers. We must earn their trust by providing service excellence. We are looking for someone who will be the point of contact of our French Retailers. You will be in charge of new retailers to help them to buy smart and bring them keys to develop their business.

You will be reporting to the Head of Sales and your role will be more specifically :

  • Be the main point of contact and advocate at Ankorstore for new retailers
  • Convert leads into customers
  • Demonstrate strong ability to understand your retailer needs, pain points and aspirations
  • Own your key relationships through effective leadership, exemplary communication, advanced platform knowledge and decisive recommendations
  • Become a Subject Matter Expert: Ankorstore’s product, platform usages and best practices
  • Provide end-to-end insights to your Retailers compared to general market trends, their business line dynamics and seasonality of their business
  • Ensure an effective internal feedback loop through cross-team collaboration and feedback collection
  • Contribute in improving Ankorstore’s internal practices to better serve our retailers, their development and satisfaction

Profile required

The experience we require:

  • At least 2/3 years in an account manager role : you will be one of our first employee on this role and will contribute to the team’s growth
  • Excellent written and verbal communication skills in French and English
  • Comfortable working with CRM (Hubspot, Salesforce)

The 5 most important qualities to succeed in this role:

  • You love helping others succeed
  • You are relentless
  • You are a great communicator
  • You move fast, extremely fast
  • You are very analytical
  • Other qualities that would add value
  • Knowledge of the wholesale or retailer industry
  • Experience working in a fast-growing tech environment, preferably marketplace
  • Additional spoken language
  • Knowledge in business creation (French administrative process, business plan, etc.)

Benefits & location:

  • Working with a very ambitious & mission driven team backed by powerful VCs (Index Ventures, GFC, Alven, Aglae, Bain Capital Ventures and Tiger Global)
  • Location can be anywhere as long as we have access to a great talent pool of international talents
  • Paris or Work from Home is an option for this role (France)
  • Competitive package