IT Manager

Anrok is pioneering the way in addressing a crucial challenge for businesses worldwide: navigating the complex realm of sales tax and VAT. As tax regulations continue to change and become more intricate, companies require a dependable and automated solution to manage risk and ensure global compliance doesn’t become a drag on their revenue. Anrok’s cutting-edge platform seamlessly integrates with various billing and payment systems, streamlining sales tax monitoring, registration, reconciliation, and filing across multiple jurisdictions.

As we cross 60 employees, we’re looking for a seasoned IT Manager to manage our IT infrastructure.

In this role, you will:

• Manage Google Workspace, Mobile Device Management (MDM), Single Sign-On (SSO), and endpoint security tools.
  • Some of these tools are already in place, while others will need evaluation and implementation.
• Oversee employee account onboarding and offboarding processes.
• Manage the purchasing, distribution, collection, and secure wiping of laptops.
• Maintain the wireless and wired networking setup in our San Francisco office.
• Help troubleshoot hardware, OS, and authentication issues.
  • You are not expected to help with software issues that are not within IT’s domain, e.g. help using Google Docs.
• Assist with the IT side of SOC 2 compliance and facilitate employee security training.

What excites us:

• 4+ years of experience in IT, with 2+ years implementing IT management software.
• A strong bias towards security and reliability, with the ability to think through edge cases and ensure ongoing maintenance.
• Proven experience in writing documentation and building processes to prevent oversights.
• Experience with SOC 2 audits is a plus.

What we offer:

• The equity upside of an early-stage startup with the product-market fit of a later-stage company.
• Daily lunch and snacks for those working out of our San Francisco office.
• Medical, dental, and vision insurance covered 100%.
• One Medical membership covered, flexible sick benefits and more.
• Annual learning and development stipend for books, online courses, and conferences, as well as a curious team to share your learnings with.
• Bi-annual team offsites and optional quarterly gatherings at the SF HQ office.
• Home office setup stipend to ensure you have the equipment you need to thrive at work.

This is a hybrid role based in San Francisco, with an expectation to be in the office three days a week for in-person collaboration.