Product Manager

We’re tackling a key challenge for all Internet businesses today: navigating the changing landscape of tax. In the last few years, software businesses have gone from not having to worry about sales tax, to needing to monitor their exposure, calculate local sales tax rates, and file returns in over 20 US states and many countries worldwide.

So much of our economy today and tomorrow exists online. The internet economy has grown 6x over the last 10 years and software development productivity is only positioned to accelerate. Companies should be able to transact with customers everywhere. Anrok is building the tools behind the scenes that make compliant digital commerce a reality for companies big and small.

Anrok connects with billing and payment systems to automate sales tax compliance end-to-end. We have raised over $50M from leading investors like Sequoia, Index, and Khosla Ventures. For those that call the Bay Area home, we work 3 days a week from our Embarcadero office, and work from home 2 days a week.

As a Product Manager at Anrok, you will own the application onboarding experience to accelerate user activation. You will work closely with engineering to design and ship a self-serve experience for startups getting started on the Anrok platform. You will work closely with engineering, sales, customer support and finance teams to create a seamless customer activation experience.

In this role, you will:

• Identify, measure, and reduce bottlenecks in the customer journey from prospect to paid customer to support making the right growth decisions for Anrok.
• Develop strategies for improving the customer onboarding experience to accelerate the customer’s journey from sign-up to getting value from Anrok.
• Own the customer onboarding experience and launch improvements from small features to the future self-serve product
• Work cross-functionally to prioritize and launch new products and features on the Anrok platform
• Do whatever it takes to make your product launch and team successful. The buck stops with you.

What excites us:

• 4+ years of work experience, ideally a minimum of 3 years in a customer-centric product or activation or growth product role
• Advanced data analysis skills: expertise working with large, unstructured data sets and building complex models. A deep understanding of Excel & equivalent analytical tools is a requirement, as is proficiency with SQL
• Exceptional written communication skills with an emphasis on being clear, concise, and informative.
• You are a self-starter with a track record of navigating ambiguity and producing concrete results.
• You bring structure and process across multiple stakeholders to effectively manage projects.

What we offer:

• The equity upside of an early-stage startup with the product-market fit of a later-stage company.
• Sun and tree-filled Anrok office and onsite meals in San Francisco.
• Medical, dental, and vision insurance covered 100%.
• One Medical membership covered, flexible sick benefits, and more.
• Generous PTO and parental leave.
• Annual learning and development stipend for books, online courses, and conferences, as well as a curious team to share your learnings with.
• Bi-annual team offsites and optional quarterly gatherings at the SF HQ office.
• All the latest gadgets you need to thrive at work.

For employees based in the San Francisco Bay Area, we follow a hybrid model where we come into the office 3 days a week to collaborate in person. For employees located outside of the San Francisco Bay Area, you will work remotely full-time.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Anrok recruiters will only reach out via LinkedIn or email with an anrok.com domain. Any outreach claiming to be from Anrok via other sources should be ignored.