• Locations
    • Seattle
    • San Francisco
    • Pittsburgh, PA
  • Date Posted
  • Dec. 13, 2021
  • Function
  • IT
  • Sector
  • Mobility

Who We Are

At Aurora, we’re on a mission to deliver the benefits of self-driving technology safely, quickly, and broadly. It all starts with the Aurora Driver, a platform created from industry-leading hardware and software and designed to adapt across a variety of vehicle types and industries.

We’re led by a team of self-driving luminaries, and we’ve forged strategic partnerships with leading transportation companies—including ride-hailing network Uber, truck-manufacturers PACCAR and Volvo Trucks, and the world’s largest automaker Toyota—setting us up to deliver the Aurora Driver in both trucks and passenger vehicles. We are funded by Amazon, Uber, T Rowe Price, and some of Silicon Valley’s best venture capital firms, including Sequoia, Greylock, and Index Ventures.

Aurora is in the best position to lead the self-driving space with a team of unparalleled depth and expertise, the technology to deliver, and the partnerships to build a transformative business for the long-term.

Aurora is looking for an experienced Jira and Confluence administrator to join our Digital Workplace Team. In addition to supporting issues and incidents, you will work on long term projects to enhance and maintain our Jira and Confluence environments. Additionally, you will consult with business users to increase their efficiency and provide better customer service for internal customers. This role is an excellent fit for a well-organized and self-motivated individual, who is comfortable working in a fast-paced environment.

In this role, you will

  • Support tasks such as maintenance, troubleshooting, performance tuning, evaluating new plug-ins and Jira upgrades.
  • Configure and maintain multiple Jira projects, workflows, schemes, project and portfolio settings, user groups, roles, and reports.
  • Support task/work items migration to and from existing tools to Jira.
  • Work with key project team members including client leadership to define and refine business processes.
  • Mentor staff and train end-users.
  • Conduct and lead project communications and status meeting schedules.
  • Serve as a point of contact for customer leadership.
  • Provide general administration of current and future Jira instances. Including basic tasks related to the refinement of the current Jira instance to improve its usability, as well as performing similar duties for the new Jira instance to be utilized by a growing user population.
  • Provide Jira subject matter expertise in discussions regarding governance within Jira, especially as new implications arise in the environment with internal/external users accessing the current and new instance.

Required Qualifications

  • Strong communication skills and enthusiasm to help others
  • Proven analytical and problem-solving abilities.
  • Experience customizing Jira projects with various schemes, complex workflows, screen schemes, permission schemes and notification schemes
  • Experience driving cleanup and refinement initiatives to enhance JIRA’s functionality and usability.
  • Experience working in Agile environment and solid understanding of Agile principles and project management methodologies
  • Ability to write custom JQL
  • Ability to write scripts to automate and customize Jira
  • Ability to construct custom dashboards using various filter types in Jira
  • Ability to manage multiple tasks concurrently in a fast-paced environment
  • Ability to document and explain technical details clearly and concisely.
  • Proven experience in a heavy customer focus position involving technical knowledge and system troubleshooting.

Desirable Qualifications

  • Experience with other Atlassian tools, such as Statuspage, Opsgenie, Atlassian Access, etc.
  • Expertise with modern Cloud IAAS / PAAS providers including AWS.
  • Familiarity with Unix and Windows Shell terminal.
  • Scripting / programming in BASH / Python or other.
  • Bachelor’s degree in computer science or a related technical field, or equivalent professional work experience.



Working at Aurora

At Aurora, we bring together people with extraordinary talent and experience united by the strength of our values. We operate with integrity, set outrageous goals, and continue to build a culture where we win together—all without any jerks.

We have offices in 8+ locations across the United States. We offer a competitive benefits package to qualifying employees. Our Career Page includes everything you need to know about working at Aurora.

We believe that self-driving technology has broad benefits – including an increase in safety and access to transportation – and to achieve those benefits, we want and need a workforce with diverse experiences, insights, and perspectives; said another way, a workforce that reflects the communities and people our technology will benefit. You can find all the latest news on our Blog

Individuals seeking employment at Aurora are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, pregnancy status, parent or caregiver status, ancestry, political affiliation, veteran and/or military status, physical or mental disability, or any other status protected by federal or state law.

About Aurora

Aurora (Nasdaq: AUR) is delivering the benefits of self-driving technology safely, quickly, and broadly. Founded in 2017 by experts in the self-driving industry, Aurora is revolutionizing transportation – making it safer, increasingly accessible, and more reliable and efficient than ever before. Its flagship product, the Aurora Driver, is a platform that brings together software, hardware, and data services,  to autonomously operate passenger vehicles, light commercial vehicles, and heavy-duty trucks. Aurora is partnered with industry leaders across the transportation ecosystem including Toyota, Uber, Volvo, FedEx, and PACCAR. Aurora tests its vehicles in the Bay Area, Pittsburgh, and Texas and has offices in those areas as well as in Bozeman, MT; Seattle, WA; Louisville, CO; and Wixom, MI. To learn more, visit www.aurora.tech.