Machine Learning Engineer

Hi, we’re Bloom & Wild. We don’t just send flowers. We help our customers to care wildly. Caring wildly is celebrating the little things we all do for each other every day. Not just the big occasions. It’s being there for the highs. Stepping up for the lows. We care wildly about people and our planet. Which is why we’re so proud to be a certified B Corp™ – committed to making long-term positive change for our community, and the world around us. Founded in 2013, our mission back then was to make sending and receiving flowers the joy that it should be, by harnessing technology, brand and letterbox delivery. We announced £75 million Series D funding in 2021 and that same year acquired bloomon in The Netherlands and Bergamotte in France. Together, we’ve fulfilled and delivered over 20 million orders (and counting!), making us the largest direct to consumer flower business in Europe. Now home to a family of 3 beautiful brands, we’re driven by our vision to create the destination for making life a little more thoughtful and beautiful. And we won't stop at flowers and plants. Starting with the Bloom & Wild brand, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's #1 direct to consumer gifting destination. 🛠️ Team @ Bloom & Wild Group

⚙️ What you'll be doing:

• Have a critical role in architecting, implementing, and maintaining production-grade, low-latency ML services for ranking models, recommendation algorithms, and forecasting methods.
• Collaborate with data scientists, product managers and other teams to brainstorm best approaches for solving the problems at hand, be they product-related or with our infrastructure.
• Help design experimentations to test our ideas and assess improvements to our models.
• Advise on data strategy to provide datasets for future data science projects.
• Deliver ML models with agreed engineering standards to ensure that our capabilities are resilient, scalable and future-proof.
• Enhance our AWS-native MLOps platform, and guarantee high availability and low-latency inference for our models.
• Bring energy and positivity to the role, looking for every opportunity to learn and craft the role around our values: care wildly; think deeply, act swiftly; stay open, be curious; lead change for good.

✅ You’ll love this role if you…

• Have a solid foundation in traditional ML techniques and the model lifecycle, with the practical expertise to handle class imbalance, tune hyperparameters, and resolve common pitfalls like overfitting.
• Have demonstrable experience designing, deploying, and monitoring ML services to solve customer and business problems.
• Have strong programming skills in Python for delivering production-ready, well-structured and documented code.
• Have experience with large datasets and are proficient with SQL, exposure to Snowflake and dbt is a plus.
• Are curious about customer needs and take a pragmatic, data-driven, and experimental approach to solving problems.
• Thrive in collaborative environments and work effectively with a range of people and teams.
• Bring a positive, optimistic mindset, overcoming setbacks and motivating those around you.
• Are keen to learn and stay up-to-date with the latest technologies and value sharing your knowledge with your peers.
It would be great if you also have...
• experience working on an e-commerce site or in a fast-growing (preferably consumer-facing) start-up.
• experience working in a fully-remote setting.
These are some of the skills and experience we think will enable success in this role, but please don’t worry if you are missing some of these. We’re committed to building a team made up of different strengths, skills and experiences, so if you’re excited about our values, passionate about what you do and would like to join us in doing things more thoughtfully, we’d love to hear from you.

🏡 Belonging @ Bloom & Wild We know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers. We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team. Our champions community actively advances our culture of inclusion and belonging, which is organised around 8 pillars of diversity. These cross-business networks offer additional opportunities for connection, education, support and celebration, and ensure that inclusivity continues to be embedded in our ways of working. 🧭 Our ways of working We really believe in the power of connection. For us that looks different depending on the team you work in. Some of our teams work together in person every day, whereas others may connect in person every quarter. We also believe in flexibility that supports you, the work you do, and your team. How much you work from home and from our office depends on a balance of those needs, and you’ll agree this with your manager. Whether it’s through a shared project, a learning and development opportunity, or an afterwork social - we trust our teams to make the right decisions (for them and us) about where and how they work each day. We’re big on collaboration, empathy, knowledge sharing and growth, and our values drive our priorities every day: Lead change for good: we have the guts to try new things and step up to do what matters most Think deeply, act swiftly: we make sure there’s thoughtful rationale behind our approach and always act swiftly to implement ideas Care wildly: we pour care and creativity into everything we do and pay attention to the things that make a difference Stay open, be curious: we’re open about what we’re doing and why, and we welcome challenges from each other 🌟 Work that works for you To care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. Our perks and benefits include: ⏰ Flexible working & work from abroad 🌴 25 days holiday + your birthday + flexible bank holidays, & option to buy additional holiday each year 💛 1 Volunteering day each year 🐣 Enhanced family leave and a workplace nursery scheme 🌱 A flexible training framework for every stage of your career 💐 Irresistible discounts on our products, blooms & subscriptions! 📈 Share in our success with a choice to take equity options from day 1 🏋 ClassPass membership: monthly credits to spend on fitness classes, yoga and much more! For more information on our perks & bens, please see www.bloomandwild.com/careers 🫱‍🫲 Getting hired We know that job searching can be daunting, and we want to do everything we can to ensure that your experience with us is a good one. Interviewing is a 2-way process, and we’re keen to answer all of the questions you have, so that you can be sure (and excited!) that we’re the right move for you. If your application is successful, you can expect to have a quick 30 minute chat with [TA PARTNER], to run through your experience, motivations and the role in more detail. Following this you will… We believe in leading change for good, so if there’s anything that we can do to help you flourish throughout your application process with us, or if you have any feedback, please share this with us anonymously here so we can use this to improve your experience. #Bloom&Wild