Platform Engineer

Hi, we’re Bloom & Wild. We don’t just send flowers. We help our customers to care wildly. Caring wildly is celebrating the little things we all do for each other every day. Not just the big occasions. It’s being there for the highs. Stepping up for the lows. We care wildly about people and our planet. Which is why we’re so proud to be a certified B Corp™ – committed to making long-term positive change for our community, and the world around us. Founded in 2013, our mission back then was to make sending and receiving flowers the joy that it should be, by harnessing technology, brand and letterbox delivery. We announced £75 million Series D funding in 2021 and that same year acquired bloomon in The Netherlands and Bergamotte in France. Together, we’ve fulfilled and delivered over 20 million orders (and counting!), making us the largest direct to consumer flower business in Europe. Now home to a family of 3 beautiful brands, we’re driven by our vision to create the destination for making life a little more thoughtful and beautiful. And we won't stop at flowers and plants. Starting with the Bloom & Wild brand, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's #1 direct to consumer gifting destination. 🛠️ Technology Team @ Bloom & Wild Group

Our Technology team of over 60 people sits right at the heart of our business. We build and maintain the solutions that power e-commerce, production and fulfilment, enabling our brands to delight our customers every day.

The Product Engineering team consists of five cross-functional squads who each own their own business and architectural domain, and are supported by our Platform, Domain Engineering, Data and IT teams.

Our platform uses technologies including Ruby and Rails and Python/ React, backed by PostgreSQL, Fargate/ECS on AWS, and Cloud Run on GCP. It exposes APIs that are used by our multi-brand Angular webapp and our native iOS and Android mobile apps. We’re also looking at developing new domain driven services & microservices where applicable.

Most of our team is based in the UK or The Netherlands and works in a flexible model, with choice in how often they travel to the office. Our squads meet in person at least once per quarter in order to maintain connections, collaborate on larger projects and have fun together.

You can read lots more about our technology stack and our culture over on our tech blog - Code Wild

⚙️ What you'll be doing:

As a Platform Engineer you'll work across the whole of Technology — Frontend, Backend, Data Engineering, Data Science and Warehouse Tech — helping other engineers ship better, faster, and more safely. You'll split your time roughly equally between embedded engagements inside domain squads and central platform work on the shared infrastructure. AI-assisted ways of working run through both.

The role of an engineer is changing. AI has removed writing code as the scarce skill; the valuable engineer is the one who picks the right problems, scopes them, and owns them through to how they behave in production. This role leans into that shift. You will carry a high degree of autonomy — the work is not always handed to you as tickets; you identify it, shape it, and own it end-to-end.

** Please note that this is a remote role.

This includes:

• Embedded Engagements: Partner with domain squads, shipping code and tools to directly enhance their capability and solve real problems.

• Paved Roads: Build shared, adoption-driven infrastructure like feature flags, canary rollouts, fast builds, and CI/CD patterns—making the easiest path the best path.

• AI Integration: Extend AI across the engineering lifecycle (ticket generation, config authoring, incident response, code review), operating with AI as your core working mode and creating reusable patterns.

• Core Infrastructure: Maintain and evolve shared services: AWS, GitHub, Datadog, Cloudflare, distributing ownership across the Platform team.

• Eliminate Toil: Aggressively automate manual processes and remove friction from the developer day-to-day.

• Enable Ownership: Coach squads on SLOs, observability, and AI tooling, ensuring they are capable of owning their production behaviour without relying on Platform.

• Strategic Impact: Proactively identify, scope, and deliver high-leverage problems from month six onwards.

✅ You’ll love this role if you…

• Have day-to-day experience with AWS and Terraform, and the judgement to make real calls on infrastructure shape, cost, and reliability. Our stack includes ECS Fargate, RDS, ElastiCache, DynamoDB, Lambda, and EventBridge — you'll be working on this from early on.

• Have good judgement across CI/CD and observability — comfortable with safe and reliable deployment practices (we use GitHub Actions and Terraform Cloud), and comfortable using metrics, logs, and traces to understand how applications and infrastructure behave.

• Use AI coding tools as part of your daily workflow today, or are visibly excited to work this way. You don't need to be an expert in any specific tool — the Platform team will meet you there — but you do need to want it.

• Are willing to pick up app-side stacks like Ruby and Python, and are comfortable operating inside long-lived monoliths without trying to rewrite them.

• Take end-to-end ownership of problems — you spot something, you scope it, you drive it through to done. The work here is not always handed to you as a ticket; you're comfortable operating in ambiguity and defining the problem before the solution.

• Innovation — A curious mindset — you love to learn and often take initiative to improve things.

• Delivering results — Proactive — you take responsibility and initiative to get things done, are willing to roll up your sleeves and get stuck in.

• Stakeholder management — You love to collaborate, and are at your best when working cross-functionally with other teams.

• Problem analysis — You're excited about problem-solving and love to take a logical and collaborative approach to finding solutions.

• Coachability — A growth mindset; you're open to feedback and coaching, and seek out opportunities for learning and development.

It would be great if you also have...

• Been part of rolling out production-ownership practices across a team or organisation.

• Experience working on an e-commerce site or in a fast-growing (preferably consumer-facing) environment.

• Experience setting patterns that other engineers adopted without being told to.

• Experience writing services or apps that fit into distributed architectures — working with APIs, event-driven patterns, and the contracts and practices that keep distributed systems stable.

Please note that this is a remote role. These are some of the skills and experience we think will enable success in this role, but please don’t worry if you are missing some of these. We’re committed to building a team made up of different strengths, skills and experiences, so if you’re excited about our values, passionate about what you do and would like to join us in doing things more thoughtfully, we’d love to hear from you.

🏡 Belonging @ Bloom & Wild We know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers. We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team. Our champions community actively advances our culture of inclusion and belonging, which is organised around 8 pillars of diversity. These cross-business networks offer additional opportunities for connection, education, support and celebration, and ensure that inclusivity continues to be embedded in our ways of working. 🧭 Our ways of working We really believe in the power of connection. For us that looks different depending on the team you work in. Some of our teams work together in person every day, whereas others may connect in person every quarter. We also believe in flexibility that supports you, the work you do, and your team. How much you work from home and from our office depends on a balance of those needs, and you’ll agree this with your manager. Whether it’s through a shared project, a learning and development opportunity, or an afterwork social - we trust our teams to make the right decisions (for them and us) about where and how they work each day. We’re big on collaboration, empathy, knowledge sharing and growth, and our values drive our priorities every day: Lead change for good: we have the guts to try new things and step up to do what matters most Think deeply, act swiftly: we make sure there’s thoughtful rationale behind our approach and always act swiftly to implement ideas Care wildly: we pour care and creativity into everything we do and pay attention to the things that make a difference Stay open, be curious: we’re open about what we’re doing and why, and we welcome challenges from each other 🌟 Work that works for you To care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. Our perks and benefits include: ⏰ Flexible working & work from abroad 🌴 25 days holiday + your birthday + flexible bank holidays, & option to buy additional holiday each year 💛 1 Volunteering day each year 🐣 Enhanced family leave and a workplace nursery scheme 🌱 A flexible training framework for every stage of your career 💐 Irresistible discounts on our products, blooms & subscriptions! 📈 Share in our success with a choice to take equity options from day 1 🏋 ClassPass membership: monthly credits to spend on fitness classes, yoga and much more! For more information on our perks & bens, please see www.bloomandwild.com/careers 🫱‍🫲 Getting hired We know that job searching can be daunting, and we want to do everything we can to ensure that your experience with us is a good one. Interviewing is a 2-way process, and we’re keen to answer all of the questions you have, so that you can be sure (and excited!) that we’re the right move for you. We believe in leading change for good, so if there’s anything that we can do to help you flourish throughout your application process with us, or if you have any feedback, please share this with us anonymously here so we can use this to improve your experience. #Bloom&Wild