• Locations
    • United Kingdom
    • London
  • Date Posted
  • Dec. 15, 2021
  • Function
  • Product Engineering
  • Sector
  • Retail

About us

Bloom & Wild is re-inventing the $60B global flower industry. Over a billion flower exchanges take place every year and industry satisfaction levels are low. Driven by our core belief that you can never care too much or be too thoughtful, we do things a little differently. From inventing letterbox flowers to founding The Thoughtful Marketing Movement. And we’ve seen impressive traction to date - we are Europe’s most loved flower and gifting platform, growing at 100% year on year.

2021 has been an exciting year for us! In January we announced our £75 million Series D funding round, led by General Catalyst (backers of Airbnb and Deliveroo), with participation from multiple other top tier investors including Index Ventures (who have also backed companies such as Transferwise and Glossier). Bloom & Wild acquired bloomon in April 2021 and Bergamotte in July 2021, cementing our position as Europe’s leading online flower company. Together, we are active in 8 countries. We are home to a family of 3 strong brands, Bloom & Wild, Bloomon and Bergamotte.

We really care about creating a diverse and inclusive team and we welcome people from all backgrounds, with different perspectives, ideas and experiences to work with us. In our team, everyone has the freedom to give their opinion, grow in their career and be part of a genuinely caring and inclusive team.

We have been named one of the 5 fastest growing tech companies in Europe and are alumni of Tech Nation’s Future Fifty. We were also one of the Sunday Times Top 100 Small Companies to Work For 2020.

We really care about creating a diverse and inclusive team - so we welcome people from all backgrounds, with different perspectives, ideas and experiences to work with us. In our team, everyone has the freedom to give their opinion, grow in their career and be part of a genuinely caring and inclusive team.

Product at Bloom & Wild

The role of the product team at Bloom & Wild is to create value for our customers and for Bloom & Wild by developing user facing (e.g. website, apps) and internal digital product (e.g. warehouse technologies). We are a team of 16 people including Product Managers and Product Designers who report to the Chief Product Officer with the team located in London, Amsterdam and fully remote. Over 60% of our Product team identify as female.

We have 9 full-stack squads which work in fortnightly sprints to deliver outcome focussed quarterly OKRs. Each of these squads is responsible for all the strategic decision making within their Product area with an associated Product Manager.

The Data team / squad comprises data scientists and data scientists to which we are looking to add a Product Manager to work closely with stakeholders across the whole business to identify our most impactful outcomes and develop solutions to create value.

The role and ways of working

As a Data Science Product Manager, you will ensure that we effectively deploy machine learning models to solve meaningful business problems and achieve stretching business goals. You will report to our Chief Product Officer.

You’ll work with stakeholders across the business to identify, understand and prioritise areas where machine learning can improve outcomes and work with the Data Science team to effectively deploy these models and integrate them with our Products (e.g. website, apps, operational tooling) and processes. We are a rapidly growing, multi-brand, international business and you will need to balance high levels of ambiguity and autonomy whilst solving some of our biggest customer challenges.

As we broaden our range, the territories in which we operate and the volume of our customers we need experiences that will grow with us. We are seeking an individual passionate about customer experience to define and support the product roadmap.

Key responsibilities will include:

  • Manage end-to-end definition and prioritisation of outcomes including maintaining the feature idea bank, roadmap, and backlog to achieve stretching business goals.
  • Working with customers and data to build and maintain a deep understanding of users’ needs and pain points, both for existing processes and for ML models.
  • Working with key business stakeholders to understand key business drivers, operational constraints and context and identify where it is appropriate to deploy ML models.
  • Managing the data science product development lifecycle process by providing the team with a deep understanding of the problem to be solved and business and customer context and working with the team to develop, deploy and embed these models into our Products.
  • Communicate timelines, progress and roadmap with stakeholders to ensure they are up to date and our roadmap aligns to deliver business value

You

  • 3+ years of experience as a Product Manager or Product Owner, ideally in a B2C environment or similar type of business
  • Exceptionally strong analytical skills and data-drive mindset
  • Naturally curious and customer-centric
  • Outcome focussed with ability to drive meaningful business results
  • A well-structured strategic thinker and problem solver
  • Pragmatic and agile approach to delivering value
  • Ability to communicate complex topics effectively to wide range of audiences
  • Collaborative approach to solving problems
  • Experience working as part of an agile / lean development team
  • It would be great if you also….
  • Have experience working with and owning Data Science / ML products

Working Environment

Currently our full team is working from home and adapting quickly to being totally remote. We pride ourselves in fulfilling our Work From Home Promise - here

In addition to our normal perks and benefits we’re supporting each other and maintaining our culture remotely through:

  • Twice weekly online yoga class and access to ClassPass workout content
  • Birthdays, anniversaries, and special occasions celebrated with the team
  • Virtual Stand Up for weekly company updates, and Virtual Monthly Meeting to celebrate our successes and value nominations
  • Remote lunch and learns
  • Wellbeing support through online coaching sessions and employee assistance program, talking about challenges that we are facing in the current environment
  • New slack channels and ways of creating community remotely

We apply our five key values of delight, customer first, care, innovation and pride in our day to day activities (find out more here) and reward those who are encompassing them exceptionally. Everyone is friendly and sociable, with regular company-wide events.

Currently, the majority of our teams are still working from home. However, in line with government restrictions, we are gradually opening up our beautiful, flower filled office again - for teams to use as much or as little as they’d like. We continue not to expect people to come in as a norm, though managers may ask teams to come in for specific reasons (unless you are a fully remote worker).

Our plan moving forward is to continue to find ways of incorporating remote work into our daily, business as usual, ways of operating. And we have no expectation that our teams will need to come into the office 5 days per week again.

Our perks and benefits:

  • 25 days holiday, with an additional day off for your birthday, plus bank holidays, totalling 34 days, per annum. There is also the option to buy an extra 5 days holiday
  • Flexible working schedule (core hours from 10-4pm)
  • We offer flexible bank holidays so at any time you can trade a bank holiday day off and in its place take off another day that fits better with your beliefs, values and celebration calendar.
  • Choose your laptop and any extra equipment you need to do your best work
  • Health cash plan through Simplyhealth
  • Personal Development Budget
  • Enhanced Family Friendly Policy
  • Workplace nursery - a salary sacrifice based childcare scheme
  • Childcare Vouchers
  • Pension Contribution
  • Discounts on our blooms!
  • Lunch & Learns
  • Bloom & Go Wild trips (once we’re able to again) - most recently we went to Paris!

Sponsorship

We’re proud to hold an A-rated sponsor license, so we can assign certificates of sponsorship. This means we can support applications from anywhere as long as the job is deemed suitable under the points based system

When we’re in the office:

Our lovely, light and spacious office is conveniently located close to Vauxhall and Oval stations in London. We have an informal, inclusive and scale-up culture and those who choose to come into the office, also benefit from:

  • Free snacks
  • Early finishes on Thursdays & Fridays to spend more time with each other.
  • Beer, wine and soft drinks fridge.
  • Season ticket loan (scheme currently frozen due to Covid-19).
  • Cycle to Work Scheme.
  • We’re a social bunch and plan to re-start our regular company wide events as soon as we can! Previous ones have included in person Summer & Christmas parties, post peak celebrations and regular team lunches.

In addition to our normal perks and benefits we’re supporting each other and maintaining our culture remotely through:

  • Weekly online yoga class and access to ClassPass workout content.
  • Birthdays, anniversaries, and special occasions celebrated.
  • Virtual Stand Up for weekly company updates, and Virtual Monthly Meeting to celebrate our successes and value nominations.
  • Remote lunch and learns.
  • Wellbeing support through our online platform, Spill, which offers online therapy sessions.
  • New slack channels and ways of creating community remotely.
  • Peak Treats to support our team during our busier times - earlier this year we sent out DIY meal kits from popular restaurants during Valentines & Mother’s Day and also collaborated with Graze to send out letterbox snacks to the team.

We apply our five key values of delight, customer first, care, innovation and pride (find out more here), and look to reward those who are demonstrating them exceptionally in their day to day activities.

Our Recruitment Process

  • Given the current situation in the UK due to COVID-19 the interview process will be conducted remotely. This will involve an interview with
  • Interview with Joe (CPO)
  • Tonci (Head of Data) & Emily (Head of Product)
  • Interview with Amy (VP Digital)
  • Final with Aron (CEO

Your application experience is important to us and we’re keen to adapt to make every interaction even better. We welcome feedback on our recruitment process and would love to hear from you directly on how we can improve. If you have any suggestions please feel free to let us know here.