Sales Development Representative - Inbound

  • Location
    • Remote
  • Date Posted
  • Jan. 6, 2022
  • Function
  • Sales
  • Sector
  • Business Applications

Boulevard | about us

Boulevard was founded with the fundamental belief that personal care should be convenient for all. Our mission is to maximize potential for salons and spas, as well as the clients they serve.

Developed in collaboration with industry-leading owners and operators, our scheduling, point of sale, and conversation platform was carefully designed to drive revenue, automate workflows, and convert customers from visitors into valuable, long-term clients. By facilitating a better, personalized experience across every transaction and interaction, Boulevard’s technology not only helps salons and spas to survive, but thrive. Take a look at how we (and YOU) can make that happen.

Dare to disrupt | inspire innovation

We are diligent about solving hard problems and are not afraid to challenge conventions or question the status quo. If our ambitions aren’t terrifying, we aren’t pushing ourselves enough.

We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication and we design each and every detail to maximize potential, power and impact. Do our values match? Read through our story and what we value the most.

The SDR position is directly responsible for selling Boulevard’s SaaS solution to generate qualified leads for Boulevard’s Account Executives.  In addition, the SDR is responsible for qualifying prospects to determine their need and interest level in Boulevard’s service.  This individual will be an experienced telemarketing representative with outstanding communication skills and the ability to exceed specific activity and revenue metrics.  Methods of customer contact will be outbound phone calls, social media (e.g., LinkedIn, Facebook, Twitter), and e-mail.

Sales Development Representative Competencies

Core:

  • Consultative selling strategies.
  • Enterprise software or SaaS solution sales.
  • In-depth needs analysis within the context of a sales process.
  • Sales closing techniques.
  • Objection handling strategy and process.
  • Telephone etiquette skills.
  • Negotiating skills.
  • Time management skills.

Technical:

  • Understand the benefit of automation in increasing sales productivity.
  • Working knowledge of Salesforce CRM.
  • Working knowledge of common PC desktop applications (PowerPoint, Word, contact management software, WebEx).
  • Understands the organizational need for meeting deadlines.

Behavioral:

  • Telephone cold calling and appointment setting.
  • Revenue goal management.
  • Activity goal management.
  • Pipeline/Forecast management.
  • Professional customer service in a pre-sale context.

What You’ll Do Here

  • Qualify inbound prospects using a defined Sales Process.
  • Outbound calling of customers and prospects to close revenue.
  • Utilize social media vehicles to access specific individuals in a prospect/customer’s buying process.
  • Assess prospect’s needs and recommend the most suitable product and service offering.
  • Utilize Salesforce to manage day-to-day activities and update management of such activity through system-generated activity reports.
  • Demonstrate a working knowledge of all of Boulevard’s service and internal systems necessary to service customers.
  • Meet or exceed management-defined activity and revenue goals.
  • Demonstrate focused daily activity.
  • Demonstrate an understanding of and remain current with the POS market in general and business management SaaS solutions specifically.
  • Other duties as assigned by members of management.

What You Need to Thrive

  • A commanding desire to learn and succeed in technology sales
  • Sales experience in a start-up environment.
  • Demonstrated record of success in a goal oriented, highly accountable environment.
  • Telephone cold calling experience required (minimum of 75 to 100 dials per day).
  • Demonstrable knowledge of social selling
  • 1+ years sales or related market/business experience
  • Candidates should have one of the following: software/SaaS experience, sales experience or other related business experience.
  • Salesforce.com experience is a plus.
  • The ability to write succinct, crisp emails, and a great phone manner.
  • Knowledge of any of the following industry sectors a plus: Health & Beauty, Fitness, Local Merchants.
  • Enterprise software or SaaS solution sales preferred.
  • Superior telephone skills, excellent verbal and written communication skills.
  • Ability to work effectively as part of a team.
  • Demonstrable computer knowledge required.
  • Ability to adjust to changing strategies and priorities.
  • Bachelor’s degree preferred.

Bonus Points

  • Prior experience at a tech start-up
  • A competitive spirit

Benefits

In addition to the wonderful people, you’ll get to work with (meet some of them here!) and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.

  • Take a break whenever you need to with our flexible vacation day policy.
  • Fully remote so you can choose where you want to work.
  • Health is a priority, so we’ve got you covered with dental, medical, vision, and life insurance.
  • Investing in the future with a 401(k) matching option.
  • Work from home stipend every month.
  • Family planning resources and specialized support programs.
  • Boulevard Bucks Learning & Development program allows employees to explore businesses in the market we serve.
  • Equity: get ahead on the ground floor and grow with Boulevard.

Not convinced?

Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.

Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.