Manager, Sales Operations - Cloud Marketplace

About ClickHouse

We are the company behind the popular open-source, high performance columnar OLAP database management system for real-time analytics. ClickHouse works 100-1000x faster than traditional approaches. By offering a true column-based DBMS, it allows for systems to generate reports from petabytes of raw data with sub-second latencies. With an amazing community already adopting our open-source technology, we are now embracing our journey in delivering Cloud first solutions to delight our customers.

With top adopters such as Lyft, Cisco, and eBay - not only do our products work at lightning speed, so do we.

We are an open and collaborative company. Our colleagues are curious, engaged and excited about what they do. If you want to work in an environment where you can learn, grow, be an agent of change and have your voice heard - then please read on!

ClickHouse is actively seeking a Cloud Marketplace Operations Sr Manager to manage, optimize, and scale operational processes for our partner ecosystem. In this critical role, you will become an integral part of our organization, collaborating with the Sales Operations, Go-to-Market, Product, Billing Engineering, and Finance teams to drive efficiency and streamline processes within the dynamic and rapidly growing cloud service providers and partners market. Their responsibilities encompass ensuring seamless interdepartmental collaboration, ensuring Partner programs are implemented, and ensuring revenue growth on Marketplaces.

What you will do:

• Develop new processes and improve existing ones within Lead to Cash Operations.
• Serve as a subject matter expert for the Marketplace process across multiple cloud platforms
• Manage the entire lifecycle of deals, ensuring accuracy and compliance
• Bring hands-on experience executing Marketplace Private Offers
• Oversees the day-to-day operations of partner programs and ensures key deadlines and goals are met for AWS, GCP, and Azure (e.g. co-sell opportunities)
• Find opportunities for growth with CSP tool (e.g. pipeline scoring)
• Identify bottlenecks for operational improvements in partner management
• Track and report on partner performance metrics and marketplace revenue reporting using Salesforce and CSP reporting
• Collaborate with cross-functional teams to ensure governance and streamline operations
• Lead automation initiatives to enhance operational efficiency and provide transparent reporting in partnership with Sales Operations, Business Technology, Product & Engineering, and Finance teams
• Develop and implement new processes to manage reseller and referral partners, own referral payment process and monitor partner contribution to revenue growth

What you bring:

• 2+ years of partner operations experience working directly with AWS, GCP, Azure, marketplace listing management, and CSP management experience for co-sell, bill management, pipeline scoring, private offers. Direct experience with at least 2 CSPs is required
• 5+ years of experience working in technology companies, start-up experience preferred
• Salesforce experience particularly with API connectors to the CSPs (e.g. AWS ACE)
• Super user experience on Tackle or similar Marketplace Operations tooling
• Great communicator with the ability to understand complex concepts and speak to them concisely and effectively
• Knowledge and experience of partner tools (e.g. Salesforce, AWS ACE, AWS MP management portal, GCP Producer Portal, Azure Partner Central)
• Experience in basic data analytics - SQL at middle level or higher, additional tools will be an advantage (e.g., Excel, Tableau)
• Experience working as a consultant or start up environment where you’ve seen how many different organizations operate
• Experience with Salesforce

#LI-Remote

Compensation

This role offers cash compensation and a stock options grant. For roles based in the United States, you can find above our typical starting salary ranges for this role, depending on your specific location.

The positioning of offers within a certain range depends on various factors, including: candidate experience, qualifications, skills, business requirements and geographical location.

If you have any questions or comments about compensation as a candidate, please get in touch with us at paytransparency@clickhouse.com.

Perks

• Flexible work environment - ClickHouse is a distributed company offering remote-first work to all employees
• Healthcare - Employer contributions towards your healthcare.
• Equity in the company - Every new team member who joins our company receives stock options.
• Time off - Flexible time off in the US, generous entitlement in all countries.
• A $500 Home office setup if you’re a remote employee.
• Employee-driven international mobility- we enable you to relocate internationally if you wish (within certain countries and timelines and subject to role requirements, time zones and work permit considerations)

Culture - We All Shape It

As part of our first 200 employees, you will be instrumental in shaping our culture.

We look for candidates who are:

• Motivated by doing great work as part of a team :)
• Open to learning from others and sharing with others
• Team Players: helpful, resourceful, responsive
• Respectful and see feedback as an opportunity to grow

Are you interested in finding out more about our culture? We are a one year old company therefore we are excited to be building it together at the moment. Our first 200 employees are the culture shapers of our future. Check out our blog posts or follow us on LinkedIn to find out more about what’s important to us, and to find out if you’d like to come and contribute to building our culture with us!

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