• Location
    • San Francisco
  • Date Posted
  • Nov. 22, 2021
  • Function
  • Finance
  • Sector
  • Security

About Us

Founded in 2017, Coalition is on a mission to solve cyber risk and create a safer digital economy where everyone can thrive. Digital risk is now a part of every business and it’s no longer solely the domain of technical teams. That’s why we combined comprehensive insurance with proactive cybersecurity tools to help organizations stay resilient to digital risks like cyber attacks, funds transfer fraud and much more.

Our team works collaboratively across North America and Europe to prevent security failures and provide both technical and financial help when incidents do occur. Today, Coalition is the world’s largest commercial insurtech serving over 130,000 customers including many small businesses that rely on Coalition to help them chart a path forward in the new digital world.

As of September 2021, Coalition has raised $520 million from leading global technology investors as well as highly-regarded institutional investors including: Index Ventures, Ribbit Capital, Valor Ventures,  Durable Capital, T. Rowe Price Advisors, and Whale Rock Capital, valuing the company at more than $3.5 billion.

Coalition has experienced tremendous growth by helping organizations of all sizes solve real-world problems and by remaining true to our founding values of character, humility, responsibility, authenticity and diversity. That’s why we are proud to be named one of Inc’s Best Places to Work in 2021.

About The Role

As an accounts receivable manager, you will be responsible for overseeing all the billing and payment activities in NetSuite and ensure the accuracy and timeliness of the monthly billing/payment close. You will work directly with other teams in the organization to solve billing related issues and improvements. In addition, you will be one of the key owners of the order to cash process and participate in cross-functional system improvement and streamline projects.


  • Manage the billing team to ensure all billing related activities are properly assigned and completed
  • Perform research on new billing requirements and propose solutions
  • Identify the root cause for billing related issues and work with other teams to solve the issues
  • Manage the dunning process and billing inbox
  • Work with Billing Analyst to handle complex customer related requests and issues
  • Coordinate with the collection outsource team to ensure the accurate and timely payment process
  • Prepare and review all month end billing/payment activities and reconciliations to ensure accurate and timely billing close

Skills and Qualifications

  • Bachelor’s Degree in Accounting, Business or equivalent experience
  • Minimum 5 years of experience in Billing and Accounts Receivable
  • Working experience with NetSuite billing system is a must
  • Strong problem-solving skills and a proven track record of leading complex billing projects to a successful completion
  • Ability to work with cross functional teams to resolve complex upstream and downstream billings issues
  • Proficient in Microsoft Excel

Bonus Points

  • Understanding of fundamental revenue recognition standards is preferable
  • Project management within the Order to Cash Process

Why Coalition?

Coalition’s culture is one that strongly values humility, authenticity, and diversity. We want to work with people of different backgrounds and different paths in life, and we trust our team members to take responsibility, share ownership and work for one another. We are always looking for collaborative, inquisitive and dedicated individuals to join our team.

Recent press releases:

Coalition Closes $205 Million Series E, Valuing the Cyber Insurance Provider At More Than $3.5 Billion

Coalition is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.