• Location
    • Provo, UT
  • Date Posted
  • Nov. 10, 2021
  • Function
  • Sales
  • Sector
  • Security

About Us

Coalition is on a mission to provide security for all. Our cybersecurity and risk management platform brings together insurance, threat intelligence expertise, and cybersecurity tools to help our customers remain resilient to cyber threats. Together we are centered around one goal: harnessing the power of technology with the safety of insurance to provide the first holistic solution to solve cyber risk.

Our teams not only work to prevent security failures, but we help organizations mitigate and recover from incidents when they occur. Our approach is catching on. Coalition currently has more than 130,000 customers who have insured over $12 billion of their risk. Our distributed teams work collaboratively across North America and Europe.

Founded in 2017, Coalition has experienced tremendous growth by remaining true to our founding values. That’s why we are proud to be named one of Inc’s Best Places to Work in 2021.

About the Role

We are looking for motivated individuals who thrive in a fast-paced, high growth environment to join our Renewals team. Individuals in this role will be responsible for providing the highest level of customer support and service to our current broker partners, to ensure renewal metrics are met and/or exceeded. Ideal candidates for the role will have demonstrated experience effectively solving customer needs in a complex, rapidly growing business – from basic company and product education, to administrative and transaction support.  Pair that with an incredibly positive attitude, and a drive to help others, then you’re someone we’d love to speak to!

Responsibilities

  • Eloquently manage relationships with insurance brokers to negotiate pricing, coverages and other terms
  • Create new and maintain current processes for renewal business to meet our customer service standards
  • Ensuring renewal accounts receive the support they need from Coalition’s sales, security, insurance, and claims teams
  • Performing administrative insurance functions to keep our growth engine humming

Skills and Qualifications

  • Previous work experience in customer support or insurance
  • Excellent interpersonal and communication capabilities, both written and verbal, especially in customer-facing roles
  • Comfortable working in a fast-paced, dynamic environment
  • Strong interpersonal communication skills (verbal & written)
  • Aptitude to learn technical concepts/terms
  • Incredibly positive attitude. Attitude overcomes all!

Bonus Points

  • Prior experience with cybersecurity and/or insurance experience a plus
  • Existing insurance broker license a plus
  • Prior insurance underwriting experience

Why Coalition?

Coalition’s culture is one that strongly values humility, authenticity, and diversity. We want to work with people of different backgrounds and different paths in life, and we trust our team members to take responsibility, share ownership and work for one another. We are always looking for collaborative, inquisitive and dedicated individuals to join our team.

Recent press releases:

Coalition Closes $205 Million Series E, Valuing the Cyber Insurance Provider At More Than $3.5 Billion

Coalition is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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