Solution Architect - Professional Services

Collibra

  • Locations
    • Remote
    • United States
    • United States
  • Date Posted
  • 18 Nov 2020
  • Function
  • Professional Services
  • Sector
  • Data

We're Ushering a New Era of Data Participation. Interested?

We’re shaping the way companies manage data by helping customers connect the right data, insights, and algorithms for all Data Citizens. When everyone across the organization is enabled with data, true transformation can take place. We are building a team of exceptional people to help us deliver on that promise. If you are interested in a career at the leading edge of technology, we look forward to hearing from you.

How you'll make an impact at Collibra:

The Solution Architect will be responsible for the overall services delivery and customer satisfaction of assigned Professional Services engagements. Your focus will be spread across multiple customers and you'll work directly with key project and executive stakeholders throughout the entire project life-cycle to ensure customer success and adoption.

The Solution Architect is responsible for the execution within Collibra delivery methodology, timely deliverables and overall satisfaction of the customer in the context of Professional Services engagements.

The Solutions Architect must understand software implementation best practices as well as be extremely knowledgeable about the Collibra technology, architecture, implementation approach, delivery methodology and best practices.

A day in the life of a Solution Architect at Collibra:

You’ll be reporting directly to the Director, Global Services Delivery, and will be responsible for a wide range of tasks, including:

Customer Professional Services Engagements:

  • Assist Services Managers with statements of work (SOW) scoping and level of effort estimations
  • Assist Solution Implementation Managers with project plan development
  • Manage customer sponsor relationships
  • Lead blueprint and design workshops
  • Lead requirements gathering activities
  • Create Collibra Data Governance Center (DGC) models including assets, relationships, domains and communities
  • Define workflow, security and integration requirements
  • Define dashboard and reporting requirements
  • Define technical architecture including sizing development, QA, production environments and disaster recovery.
  • Write functional specifications, technical specifications, test specifications and test scripts
  • Configure DGC based on customer requirements and specifications
  • Document case studies, best practices and lessons learned
  • Create solution templates that will accelerate future implementations
  • Participate in Collibra community forums and blogs
  • Work as contributor with Collibra Sales, Sales Engineers, Customer Success, and Professional Services Management to grow Collibra adoption with both assigned customer base
  • Achieve utilization targets and help Collibra to grow its services business
  • Mentor assigned peers and new hires to ensure adoption of delivery methodology and delivery of work, and to ensure that company objectives are met.
  • Ensure services delivery in compliance with established Collibra Engagement Model, Processes, Methodologies and Artifacts
  • Participate in the ongoing improvements of Collibra Engagement Model, Processes, Methodologies and Artifacts
  • Willingness to travel up as necessary

You Have:

  • Education: At least a bachelor’s or equivalent degree in a business, technical or related field is preferred
  • Experience: 5-10 years Consulting or Management Experience
  • Understanding of core data management and data governance technologies
  • Demonstrated ability to learn new technologies and business requirements
  • Proven track record with delivery of projects and related deliverables on time, on budget
  • Ability to position additional products and services into existing accounts
  • Proven analytical and problem-solving skills
  • Experience with implementation methodologies
  • Strong communication skills, both written and oral
  • Ability to build and deliver presentations to all levels of the business effectively explaining complex matters and measurements of engagement outcomes to success criteria
  • Ability to mentor peers
  • Ability to work under minimal supervision
  • Proven high customer satisfaction track record

What you can expect from us:

  • Competitive compensation, and private company equity
  • Inclusive benefits package allowing enrollment of dependents and partners
  • A flexible culture that understands the importance of quality of work over quantity
  • An opportunity to work with a diverse, global community of 600+ Collibrians across 18 countries, united by our value of open, direct, and kind
  • A culture of company-wide collaboration and shared success.
  • Company supported and employee driven resource groups that promote diversity, career development and empowerment
  • Learning and development programs to advance your career and personal growth
  • Corporate social responsibility initiatives with global reach
  • Regular recognition, feedback, and open communication across all levels
  • Team building, bonding, mentorship and support to grow confidence, trust and friendships
  • Fully stocked kitchens, biweekly catered lunches, and regular social events for when we get back to the office. Until then, we’re finding new ways to stay connected and engaged.
  • At Collibra, we’re focused on building a world-class company and culture, and that starts with the people we hire. We take pride in being an equal opportunity employer, and consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.