Account Manager - Salerno

Job ID: EV3222

Napoli

Permanent

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Our Account Management team oversees our restaurant business brand relationships. As Deliveroo continues to grow, we become a major revenue channel for restaurants - aside from providing the best support, we are restaurant consultants who use data-driven insight and industry knowledge to lead our partner restaurants' growth.

The AM is focused on the relationship with the network on the Italian market, working with other internal departments (marketing, operations, product) to offer the best consultancy service to our top brands.
The Account Manager team is a passionate, dynamic group of team players that work well together...and of course, they're fun and great at building relationships!

This role is based in Salerno and will report to the Regional Manager of the region.

• As an Account Manager, you will be responsible for:

  • Manage a portfolio of restaurant brands with a focus on building lasting relationships with the network

  • Monitor and analyse the performance, share with partners and identify opportunities area to improve metrics and partners' satisfactions

  • Negotiate contract terms and conditions according to company goals and partners mix to increase supply quality and improve financial performance and CVP (consumer value proposition)

  • Plan portfolio strategy to increase performance, financials and loyalty impacting positively both absolute metrics and relatives such as market share

  • Control perimeter P&L identifying opportunities and risks

  Requirements

  • At least 3 years experience in account management or sales.

  • P&L knowledge and negotiation skills

  • Experience creating long-term relationships

  • Demonstrate experience using tools and related project management applications to guide best practice

  • Experience in Horeca/restaurants/food Market would be a plus

  • Fluency in English would be a plus.

Why Join Us?

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders.

🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility.

🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves.

🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best.

We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!