Revenue Assurance Manager

London - The River Building HQ

Full time

Deliveroo Cost Center HierarchyFinanceFinanceAssuranceAssurance

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Finance team shapes the company's future by directing capital to high-impact investments, developing robust financial strategies, and ensuring we deliver long-term value while pursuing our ambitious mission.

We’re looking for a Revenue Assurance Manager to join our London team. In this role, you’ll build the vision and roadmap for Deliveroo’s Merchant revenue assurance programme, owning key SOX controls to ensure our commission and pricing structures are accurately configured and applied across all global business lines.

Get to know our Finance team — what drives us, how we work, and what you can expect.

You’ll be joining the Sales Strategy & Operations team. We build the engine and foundation for our sales organisation, accelerating productivity and developing the go-to-market processes that allow Deliveroo to achieve the best selection for our platform and grow revenues across all business lines.

Here’s what your day-to-day might look like:

• Programme Leadership: Own the end-to-end effectiveness of key SOX revenue controls, overseeing execution and ensuring high-quality output from the wider team.

• Revenue Reconciliation: Accountable for contract-to-system-to-delivery charge reconciliations, reviewing outputs to ensure accuracy, identify trends, and assess risk areas.

• Root Cause Remediation: Guide investigations into mismatches and partner cross-functionally with Product, Engineering, and Legal to remediate underlying issues and accelerate revenue growth.

• Audit & Compliance: Demonstrate the operating effectiveness of all order-to-cash (OTC) controls to Accounting, Internal, and External Audit, maintaining impeccable audit-ready documentation.

• Technical Innovation: Partner with Engineering to enhance reconciliation data views and scripts, identifying and deploying AI-forward solutions to improve control efficiency and insights.

• Strategic Expansion: Drive the expansion of control scope to additional geographies and product areas, defining risk approaches and developing scalable reconciliation frameworks.

• Stakeholder Synthesis: Present control outcomes, key risks, and strategic insights to Sales leadership, Engineering, and Internal Audit.

Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:

• Extensive Audit & SOX Expertise: Significant experience in external audit (Big 4 preferred), internal audit, or SOX compliance, with a deep focus on revenue-related controls.

• OTC Process Mastery: A comprehensive understanding of revenue recognition and order-to-cash processes within high-growth technology environments.

• Data & AI Fluency: Highly proficient in Excel with working knowledge of SQL; you are comfortable deploying AI tools and concepts to improve efficiency and controls.

• Analytical Leadership: Proven ability to oversee complex investigations, identify systemic control gaps, and recommend scalable process improvements.

• Communication & Influence: Experienced in managing senior stakeholders and interacting directly with auditors to support global business lines and multiple geographies.

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders.

🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility.

🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves.

🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best.

We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!