• Locations
    • Remote
    • San Francisco
  • Date Posted
  • Jan. 6, 2022
  • Function
  • Product Engineering
  • Sector
  • Entertainment

We are looking for an responsible and empathetic Product Policy Specialist with a passion for understanding technology’s impact on our users and society. The Product Policy Manager will lead our efforts to build safe products in collaboration with Product and Engineering.

In this role within our Policy team, there will be potential exposure to sensitive or graphic content, including but not limited to vulgar language, violent threats, pornography and other graphic images.

What you’ll be doing

  • Partner with Product, Engineering, and Design to identify safety risks in new visible and invisible product changes and work with those teams to build mitigations into the product design
  • Build and maintain knowledge about Discord’s products, internal tools, and infrastructure
  • Work closely with Platform Policy and Trust & Safety to evaluate the policy and enforcement impacts on new product changes and scope the necessary requirements to support those teams
  • Support the development of responsible product development content, such as training, guides, talking points, strategies, and presentations, for engagement with internal and external stakeholders
  • Write user-facing communications to explain our products and safety features through blog posts, Help Center Articles, and other resources.

What you should have

  • Bachelor’s degree or equivalent education / experience
  • Experience working on relevant issues, preferably responsible product development, trust & safety product, advocacy for marginalized communities, or similar functions in non-profit, community organizations, or tech
  • Passion for understanding and mitigating the unintended impact of the online communication services on users and society
  • Experience working directly with product, engineering, design, research partners, or multiple stakeholders at the same time
  • Attitude of open-mindedness, collaboration, flexibility, and always questioning your assumptions

Bonus Points

  • Familiarity with Discord as a user; whether you’re active or lurking on servers, let us know!
  • Experience in international social issues or policy development
  • Multilingual

Benefits and Perks

  • Comprehensive medical insurance including Health, Dental and Vision (plus up to $20,000 for gender affirmation procedures)
  • Mental health resources and quarterly wellness stipends
  • 16 paid holidays, 4 weeks of PTO, use-what-you-need sick days and volunteer time off
  • Paid parental leave (plus fertility, adoption and other family planning benefits)
  • Generous stipends for headphones, your remote work setup, and lunch on a daily basis (while we’re all remote)
  • Flexible long-term work options (remote and hybrid)
  • A diverse slate of Employee Resource Groups
  • Plus commuter contributions and other perks for office-based employees

About Us

Discord is a voice, video and text app that helps friends and communities come together to hang out and explore their interests — from artists and activists, to study groups, sneakerheads, plant parents, and more. With 150 million monthly users across 19 million active communities, called servers, Discord has grown to become one of the most popular communications services in the world. Discord was built without selling ads or user data and instead, offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.

In a world of polarization, social curation, and loneliness, Discord is working toward an inclusive world where no one feels like an outsider. We believe in the value of genuine human connection, which can so easily be lost online. So we’re building a space where everyone can find belonging from the inside out. If this strikes a chord with you, come build belonging with us!