• Locations
    • Remote
    • United States
    • San Francisco
  • Date Posted
  • Oct. 25, 2021
  • Function
  • Finance
  • Sector
  • Fintech

Build the world’s fastest Identity and Checkout products

Company Mission

Our mission is to make buying online faster, safer and easier for everyone. Fast Login and Fast Checkout enable a one-click sign-in and purchasing experience that makes it easier for people to buy and merchants to sell. The company’s products work on any browser, device or platform to deliver a consistent, stress-free purchasing experience. Fast is entirely consumer-focused and invests heavily in its users’ privacy and data security. Headquartered in San Francisco but open to a globally remote workforce, we are a founders-led, privately held company funded by Stripe, Index Ventures, Susa Ventures and other world-class investors.

We are committed to diversity and inclusion, and demonstrate our values through equitable pay, fantastic benefits, and access to all reasonable accommodations.

Summary

The Payments & Risk team at Fast strives daily to build and operate a world-class payment processing platform free of payment failures, void of fraud and as reliable as clockwork for both buyers and sellers engaged in e-commerce across the Internet.

As a Payments Analyst, you will be primarily responsible for monitoring, analyzing, reporting, and actioning on key performance indicators such as uptime, payment success rate, and payments cost.

If you’re passionate about payments or e-commerce, are amazing at SQL, have strong data and analysis skills, and want to have a hand in building a world class payments system, this is a perfect opportunity for you!

Responsibilities

  • Query large data sets in SQL to generate insights and reports on payment operations such as credit card payment decline rates and reasons, interchange cost, buyer and seller attributes, payment methods used, etc
  • Collaborate with the operations team to spot performance issues or improvement opportunities, and with the data science team to optimize reporting capabilities
  • Communicate findings of analysis to various stakeholders such as operations, engineering, vendors, customers, executives
  • Use payment processing knowledge to recommend process or product enhancements based on analysis
  • Support ad hoc inbound questions on payment performance issues
  • Research and respond to customer payment questions and issues
  • Use payment processing knowledge and analytics skills to build scalable processes for our rapidly growing payment operations

Requirements

  • 2-3 years’ experience in SQL
  • Strong knowledge, proficiency and experience of working with Excel/Google Sheets
  • Experience working in payment processing, e-commerce operations, and/or financial services
  • Experience with card payment processing is a big plus
  • Bachelor’s Degree or equivalent practical experience
  • Ability to work both independently and in a team environment in a completely remote setting
  • Benefits and Perks- Because People Matter
  • Comprehensive insurance (paid 99% by the company) with no deductible, and 10 dollar copays
  • Globally remote with flexible work schedules to fit your needs
  • Generous parental/family leave for all caregivers- available at any time within 12 months after the new family member joins you
  • 401k with match up to 4%

Equity grant

  • People-focused PTO that you determine- time off is there when you want it, when you need it
  • Frequent inclusive events scheduled to allow everyone to express their voice (or dance skills)
  • Monthly exercise and internet stipends---and snacks