• Locations
    • United States
    • Remote
  • Date Posted
  • Dec. 24, 2021
  • Function
  • Operations
  • Sector
  • Fintech

Build the world’s fastest Identity and Checkout products

Company Mission

Our mission is to make buying online faster, safer and easier for everyone. Fast Login and Fast Checkout enable a one-click sign-in and purchasing experience that makes it easier for people to buy and merchants to sell. The company’s products work on any browser, device or platform to deliver a consistent, stress-free purchasing experience. Fast is entirely consumer-focused and invests heavily in its users’ privacy and data security. Headquartered in San Francisco but open to a globally remote workforce, we are a founders-led, privately held company funded by Stripe, Index Ventures, Susa Ventures and other world-class investors.

Summary

The Fast Solutions Delivery team is looking for a Delivery Manager to drive the governance and delivery of large integration projects with some of the biggest Ecommerce Enterprises in the US and UK. This is a high-impact, high-visibility role responsible for executing go-to-market Enterprise implementation plans for Fast’s rapidly scaling network of customers. This role is critical in bringing Fast’s One-click Checkout to merchants, and will be part a dynamic team in a high growth start up.

Role

  • Lead and execute deal-won project integrations for Enterprise & Strategic sellers; owning and managing repeated expansion across different divisions or verticals
  • Understand and coordinate the requirements on behalf of Fast, our customers, and partners.
  • Refine and execute the Go-to-Market plan with the Solution Architecture team, Product, Engineering, Sales, and key stakeholders and decision-makers within Fast & the seller’s team
  • Execute the implementation through technical acumen, customer-first perspective, a data-driven approach, and strong relationships across teams
  • Ensure clear priorities and shared goals are aligned to orchestrate the transformation of technology capabilities needed for a successful implementation from discovery through to steady-state support
  • Be proactive and provide strategic thought leadership and prioritization with limited guidance
  • Predict challenges and seek to solve problems before they become problems

Requirements

  • 5+ years of Enterprise delivery experience with a demonstrated track record of growing responsibility
  • Successful delivery of large and strategic customer projects with significant business impact with complex and/or evolving project requirements in a highly complex commercial environment
  • Skilled at using existing or emerging technologies, third party vendors, and working across different locations or regions
  • Familiar with enterprise grade ecommerce platforms and related technologies
  • Demonstrate an expert-level understanding of the Sales & Delivery lifecycle, including risk assessment and technical scoping
  • Strong sense of personal accountability regarding decision-making
  • Understand the legal issues and practical issues surrounding Statements of Work (SOWs) and Change Requests
  • Understanding of complex software delivery including build, test, deployment, and operations
  • Capable of walking through the connection between APIs and Business functions in coordination with internal technical teams

Bonus

  • Master’s degree or advanced degree in Project Management or related technical field
  • Knowledge of digital marketing, including integrated campaigns, paid media, SEO, email campaigns, web and mobile production
  • Payments domain knowledge
  • Experience with Magento (Adobe Commerce Cloud), Salesforce Commerce Cloud, SAP, Commercetools
  • Benefits and Perks - Because People Matter
  • We are committed to diversity and inclusion, and demonstrate our values through equitable pay, fantastic benefits, and access to all reasonable accommodations.

See what Fast can offer you:

  • Comprehensive Medical, Dental and Vision insurance (99% paid by Fast)
  • Globally remote with flexible work schedules and commuter benefits to fit your needs
  • Generous maternity & paternity leave for all family caregivers

401k match up to 4%

Competitive Salary & Equity

  • People-focused, unlimited & flexible paid time off
  • Inclusive events & programs to allow everyone to express their voice (or dance skills)
  • Monthly exercise, internet & office equipment stipends (and great snack perks)

#LI-remote