• Locations
    • Remote
    • United States
    • San Francisco
  • Date Posted
  • Sep. 27, 2021
  • Function
  • Product Management
  • Sector
  • Fintech

Build the world’s fastest Identity and Checkout products

Company Mission

Our mission is to make buying online faster, safer and easier for everyone. Fast Login and Fast Checkout enable a one-click sign-in and purchasing experience that makes it easier for people to buy and merchants to sell. The company’s products work on any browser, device or platform to deliver a consistent, stress-free purchasing experience. Fast is entirely consumer-focused and invests heavily in its users’ privacy and data security. Headquartered in San Francisco but open to a globally remote workforce, we are a founders-led, privately held company funded by Stripe, Index Ventures, Susa Ventures and other world-class investors.

We are committed to diversity and inclusion, and demonstrate our values through equitable pay, fantastic benefits, and access to all reasonable accommodations.


This role will be a senior leader in the rapidly growing Communications Department. You will develop and execute an internal communications strategy that preserves and strengthens Fast’s unique culture, while ensuring crystal-clear, two-way communications that allows Fastronauts to understand management priorities and allows management to stay close to ideas/concerns/support from all employees.

The successful candidate will be expected to manage multiple projects flawlessly and constantly be looking for new opportunities to bind the team together.


  • Be the internal communications strategist and execute that strategy
  • Work with tight deadlines, often concurrent, for disparate projects
  • Be a strong listener with a curious mind who can learn about new subjects and translate them into compelling stories for a broad audience
  • Exhibit exceptional project management by handling multiple work streams simultaneously
  • Skilled at thinking on your feet and at ease in a constantly changing work environment
  • Build and lead Fast’s internal comms strategy
  • Celebrate, preserve, and scale the magic of Fast’s culture across a growing and remote workforce
  • Create and commission content that resonates with team members
  • Develop new channels to share priorities with and listen to Fastronauts
  • Organize the company-wide All Hands Meeting
  • Have journalist-quality writing skills
  • Manage complex programs and events
  • Initiate and own editorial calendar with long lead times
  • Work closely with the entire HR team
  • Establish and model best practices for employee use of Slack


  • 12+ years of experience in internal communications
  • 2+ in a lead or manager position in this or related field
  • Superb writing and editing skills

Nice to Have

  • Bonus points if you are a Cubs fan and / or can also write perfectly in another language
  • Benefits and Perks- Because People Matter
  • Comprehensive insurance (paid 99% by the company) with no deductible, and 10 dollar copays
  • Globally remote with flexible work schedules to fit your needs
  • Generous parental/family leave for all caregivers- available at any time within 12 months after the new family member joins you
  • 401k with match up to 4%

Equity grant

  • People-focused PTO that you determine- time off is there when you want it, when you need it
  • Frequent inclusive events scheduled to allow everyone to express their voice (or dance skills)
  • Monthly exercise and internet stipends---and snacks