Researcher, Core Product

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products — from start to finish. Whether it’s consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!

The Figma Research team is hiring multiple seasoned researchers to support our award winning products and actively craft and execute research to drive scale, tap new opportunities, and ensure Figma continues pushing innovation in design and production tooling. Because Figma is used by so many of the leading software companies around the world, you will be uniquely positioned to advance the state of how UX design works across the entire industry.

The ideal candidate brings a deep passion for research and design, laddering key user needs to critical design decisions and broader business impact. Working hand in hand with Product, Design, and Engineering, you will tackle our most high impact problems, influencing company strategy for both the short- and long-term.

What you’ll do at Figma:

• Leverage your product mindset and human centered approach to identify actionable opportunities and materially influence the vision and strategy for Figma’s core products (Editor, FigJam, Figma Slides, and/or Dev Tools)
• Partner closely with product leads and become an expert in the core creation features of our products and the ecosystems our users design for, such as web, mobile, and desktop apps
• Break down complex business challenges into clear research plans; own the end to end research process and leverage strong storytelling skills to deliver meaningful impact to Figma’s businesses
• Translate key user needs into tangible user flows and actionable product decisions, directly impacting product roadmaps
• Proactively identify and prioritize research needs and potential problem areas for the product pillar(s) you support
• Advocate for the role of Research as a strategic partner in the business process

We'd love to hear from you if you have:

• 7+ years of experience in UX research or user insights at a high growth B2B SaaS company
• Expertise in utilizing a variety of qualitative research methodologies (e.g. interviews, focus groups, co-design sessions) to address product challenges spanning from opportunity identification, concept testing, to feature iterations.
• Demonstrated success in identifying assumptions that underpin key challenges, prioritizing the most critical assumptions, and creating right sized research approaches to test those critical assumptions.
• Ability to balance speed and rigor, pivot directions, seek out new perspectives, receive feedback, and seek solutions in creative ways.
• A proven track record of gaining buy in from executive stakeholders and cross disciplinary partners, transcending mere research mechanics and findings to articulate a larger user story, and the “so what” to inspire action

While not required, it’s an added plus if you also have:

• 3+ years in product design, human centered design, user centric product management and/or product development
• A familiarity and depth of experience using Figma’s products
• Ability to balance user research, strategy, business insights, team input, and intuition in decision-making processes
• Proficiency in quantitative research methodologies (e.g. surveys, data analysis), seamlessly tying quantitative data to qualitative insights

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Pay Transparency Disclosure

If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future. You may view our Pay Transparency Policy by clicking on the corresponding link.

Annual Base Salary Range (SF/NY Hub): $149,000—$288,000 USD

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.

Examples of accommodations include but are not limited to:

• Holding interviews in an accessible location
• Enabling closed captioning on video conferencing
• Ensuring all written communication be compatible with screen readers
• Changing the mode or format of interviews

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with the applicable candidate section of Figma's Privacy Policy.