• Location
    • Remote
  • Date Posted
  • 25 Mar 2021
  • Function
  • HR
  • Sector
  • Business Applications, Talent

Are you interested in championing a product that makes work better? The science is clear: happier employees are more productive and stay at companies longer—everyone wins!

Who we are

Humu sends intelligent nudges to every person within a company. These small, scientifically-backed suggestions help each person build better habits, work smarter, and connect with their colleagues—and are the most effective way to drive positive change throughout an organization. We are a behavioral change start-up founded by Laszlo Bock, Wayne Crosby, and Dr. Jessie Wisdom, and a growing team with diverse backgrounds and expertise in the People and Product space.

What you’ll get to work on

Humu’s Nudge Engine® deploys thousands of customized nudges—small, personal steps—throughout organizations to empower every employee, manager, team, and leader as a change agent. Over time, our nudges grow increasingly aware of the timing, messaging, and motivational techniques that inspire individual employees towards action.

As a member of Humu’s People Science Consulting team, you will be the face of our product to customers by helping to guide them in improving their workplace. You’ll build our relationships and community with a diverse set of industries, customers, and workforces.

Where you fit in

We are committed to change the working world for the better by bringing greater meaning and happiness into everyone's working lives, everywhere. We are passionate about our mission, and excited to grow our school of fish with people who want to do the same - and people who will bring in different perspectives to help us continue to shape our team and product. If this is you, we encourage you to swim into our candidate pool!

The details

Role and responsibilities:

  • As a member of our Customer Success Team, you will collaborate with our Customer Success Managers to deliver value to customers via science expertise, as it manifests through presentations and consultation.
  • Deeply understand the needs of each customer to help Customer Success and Product teams configure the product in a way that best meets that customers’ unique needs.
  • Serve as the subject matter expert on the Humu technology and services model, as well as the science supporting it - in all customer-facing aspects
  • Articulate and craft Humu’s business value through engaging executive level presentations.
  • Collaborate with the People Science and Product teams to guide key functionality by channeling customer feedback

Qualifications:

  • Master’s degree or PhD in Industrial-Organizational Psychology or related field, or equivalent experience/expertise in topics related to workplace Psychology
  • Strong understanding of the HR product landscape and existing challenges and solutions
  • Knowledge of statistics and analytical approaches appropriate for people data
  • Strong communication skills with a growth and learning mindset
  • Experience presenting to C-level executives or stakeholders
  • Ability to translate the needs of our customers internally and externally
  • Client relationship management skills, such as, expectation management, negotiation skills, and influencer skills.
  • Willing to travel 20% of time (in a post COVID world - for now, all meetings are remote)