Staff Software Development Engineer, Gateway Enterprise - Shanghai

Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. About the role: As a member of a team which is the technical interface with key customers, you’ll need strong technical leadership and a solid background in Computer science and technology to be able to accept various challenges, make valuable contributions, and generally have a great experience in Kong. You will have the opportunity to influence the culture, facilitate technical delivery, and collaborate with your team on the strategy and execution of our key product.

What you'll be doing:

• Work on our proxy stack which is based on Nginx/OpenResty
• Own the customer escalation system technically, including collaboration with other departments, stakeholders (Sales, Customer Experience, Sales Engineering, etc.), and where necessary customers.
• Organize and prioritise complex problem resolution and bug fixes, debugging distributed services.
• Contribute to the Kong Gateway OSS and Enterprise product

What you'll bring:

• At least 7 years of experience in computer operating systems and deep understanding of Linux system runtime and networking stack
• Solid hands-on low-level technical experience in Linux systems troubleshooting and profiling, experience in debugging tools such as gdb, systemtap, tcpdump, crash, etc.
• Experience with public cloud providers like AWS, GCP or Azure
• Fluent English language skills including both written and verbal

Bonus Points:

• Hands-on experience with building and maintaining NGINX/OpenResty-based backend services
• Hands-on experience with Lua programming(extra points if experience with LuaJIT)
• Hands-on experience with Kubernetes
• Hands-on experience with Kong Gateway/Kubernetes Ingress Controller for Kong
• Experience with developing and maintaining large distributed system
• Experience with developing and maintaining enterprise software

About Kong: Kong is THE cloud native API platform with the fastest, most adopted API gateway in the world (over 300m downloads!). As the innovation leader of cloud API technologies, Kong is on a mission to enable companies around the world to become "API-first" and securely accelerate AI adoption. Kong helps organizations globally - from startups to Fortune 500 enterprises - unleash developer productivity, build securely and accelerate to market. 83% of web traffic today is API calls! APIs are the connective tissue of the cloud and the underlying technology that allows software to talk and interact with one another. Therefore, we believe that APIs act as the nervous system of the cloud. Our audacious mission is to build the nervous system that will safely and reliably connect all of humankind! For more information about Kong, please visit konghq.com or follow @thekonginc on Twitter. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.