• Location
    • Paris
  • Date Posted
  • Jul. 6, 2021
  • Function
  • Technical & Customer Support
  • Sector
  • Business Applications

Company Description

Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response, and helps companies continuously improve their employees’ experience, making them more productive, efficient, and happy at work. We have millions of endpoints deployed, we’ve surpassed $100M in ARR, and we’ve recently secured $180M in Series D financing for a company valuation of $1.1B, but we’re just getting started.

Job Description

The Business Support Coordinator will act as key point of contact for the Chief Revenue Officer’s office. The role of the Business Support Coordinator will be to proactively ensure effective and efficient overall business support to Regional Sales VP and Regional Sales Management and make a key contribution to maximising success of the Regional Sales Team in line with business goals.

  • ·       Ensure aligned, timely and accurate regional, global and Management reporting
  • ·       Monitor timely and accurate update of SFDC and assist with regional sales forecast accuracy
  • ·       Develop good understanding of sales forecasting and assist in generation of basic SFDC reports
  • ·       Attend and collate actions from regional meetings, events and forecast calls as appropriate
  • ·       Proficiently schedule, manage and ensure effective logistics and agenda for regional QBRs
  • ·       Attend and collate actions from QBRs and other relevant meetings and own timely and effective follow up
  • ·       Educate and support regional sales team on corporate policy
  • ·       Assist with accurate and timely report on CRM in conjunction with VP, Managers and Marketing
  • ·       Manage VP and Sales Management schedules, ensuring effective and detailed agenda with business-critical prioritization of all appointments, calls, travel and events
  • ·       Develop excellent working relationships with global colleagues and help ensure aligned and effective regional Sales relationships via contributions to HR, Legal, Recruitment, Sales Operations and other functions
  • ·       Assess and advise on regional improvements and ensure successful implementation of processes
  • ·       Regularly contribute to Business Support team forum, raising any pertinent issues for proactive, early resolve
  • ·       Communicate appropriately, professionally and effectively cross-level internally and externally
  • ·       Proficiently collate and submit categorized business expenses on behalf of VP and Sales Management
  • ·       Ensure timely expense submittals on behalf of Sales region and authorize or query Sales team expenses
  • ·       Track and manage regional Sales team vacation, in line with quarter close and any other pertinent deadlines
  • ·       Track, manage and report on regional Sales expenditure, including Sales meetings, events, and Sales team travel
  • ·       Link with Field and Corporate Marketing to ensure maximum Sales contribution to all campaigns
  • ·       On occasion will need to cover some wider responsibilities when it directly relates to Sales business success

Qualifications

  • ·       Degree-level educated preferable, though not essential based on experience
  • ·       Prior administrative experience or recent graduate with demonstrable drive and eagerness to learn fast
  • ·       Desire to work within the software space, but specific industry experience not necessary
  • ·       Business focused, with an ability to understand, prioritise and balance day-to-day with long-term Sales goals and deliverables
  • ·       Ability to adapt to fast changing schedules, priorities and needs
  • ·       Ability to proficiently act with autonomy
  • ·       Understanding of a sales-driven environment, global working and SalesForce helpful
  • ·       Excellent level basic IT skills
  • ·       Fluent in French & English
  • ·       Calm, reliable and a team-player

Additional Information

We are nearly 700 employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.

At Nexthink, we believe actions are stronger than words when it comes to diversity, inclusivity, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.