• Location
    • San Francisco
  • Date Posted
  • Nov. 25, 2021
  • Function
  • Finance
  • Sector
  • Entertainment

Do you believe that creators should have the ability to get paid for the value they give to their fans?

We do, which is why we’re building Patreon, a platform that powers membership services for creators with established followings. Patreon strives to provide creators with insight, education, and tools that make it possible to retain creative control while running their creative business, so creators can focus on creating and energising their fanbases.

Our user base has doubled in the last year alone, and we have paid over $2 billion directly to creators on our platform. In order to support this level of growth, Patreon is looking for a  Revenue Operations Analyst to join our growing Go-To-Market team.

What you will do:

  • Your work will directly contribute to Patreon’s mission and bottom-line goals.
  • You will have the opportunity to grow with the Business Operations function at Patreon and take on new projects as the organization grows.
  • You will own the contract lifecycle process for Patreon’s Creator Partnerships and Creator Success Teams.
  • You will support revenue forecasting for Patreon’s Global Creator Partnerships team.
  • You will partner with our Finance and Data Science teams to drive repeatable processes for executing off-platform and in-platform customer payments.
  • You will support software vendor relationships and renewals.
  • You will report on forecasted and closed contracts..
  • You will provide strategic recommendations to key stakeholders related to new software and processes.
  • You will formulate and execute regular tests to improve performance across the Creator Partnerships acquisition funnel.

Skills and experience you possess:

  • You have 3-5 years work experience in an analytical and operational role.
  • You have in-depth experience managing and optimizing contract lifecycle operations.
  • You are comfortable with writing and editing SQL queries.
  • You have a proven ability to track, prioritize, drive and fulfill deadlines across high volumes of concurrent tasks, projects and cross-functional teams.
  • You are familiar with finance and accounting platforms like SAP.

Pluses:

  • You are a certified Salesforce administrator.
  • Finance or financial consulting experience

Projects you may work on:

  • Will will partner with Patreon’s Legal team to ensure contract terms are compatible with Patreon’s current product offerings.
  • You will partner with Operations and Finance teams to implement use of the Contracts and Quotes objects in Salesforce.
  • You will stand up automation workflows to notify cross-functional teams of contract deliverables and upcoming renewals.

Who You’ll Work With:

At Patreon, you’ll join a high-performing and highly-empathetic team of people who proudly work on fulfilling our mission of funding the creative class. Our culture of creator-first, thoughtful teammates keeps work creative, stretching, and rewarding.

Our Core Behaviors:

  • Put Creators First. Patreon is nothing without our creators.
  • Achieve Ambitious Outcomes. Set, measure, and accomplish goals that deliver massive value to our creators and patrons.
  • Cultivate Inclusion. We want an environment that retains and engages the diverse teams we build.
  • Bias Towards Action. When in doubt, we take the next best step, then course correct when needed. We go out of our way to fix problems when we see them. We take ownership seriously.
  • Be Candid and Kind. Be extremely caring and extremely direct in all you do at Patreon, especially when it comes to giving positive and constructive feedback.
  • Be Curious. You don’t know it all, and that’s the fun part. Everything gets better when you’re curious. Things get more interesting, more clear, and more approachable. When you bring curiosity into the workplace, you’re growing yourself, your teammates, and Patreon as a whole.
  • Want to Learn More About Patreon?
  • Check out TechCrunch’s article about our focus on membership
  • Listen to our CEO Jack and Co-Founder Sam chat with Guy Raz on NPR’s How I Built This
  • Check to see if you know a Patreon teammate on LinkedIn