• Location
    • Berlin
  • Date Posted
  • 05 Nov 2019
  • Function
  • Design & UI
  • Sector
  • Business Applications, Future Of Work

Pitch, a new company from the makers of Wunderlist, is seeking a User Researcher to join our team in Berlin. In this role, you'll be responsible for interacting with our very first users and delivering insights to the product team.

This is a truly high-impact role. You'll have the chance to join the team at a critical point in the product development: We are still defining the design, marketing and overall product-market fit. Your insights will have a major impact on our roadmap and go-to-market strategy.

What you'll do

  • Play a key role in shaping Pitch's user research and insights practice. We're still evolving the product and our internal processes, so ingenuity and flexibility are key assets!
  • Use a variety of research methods to glean insights from early users. Potential methods will include: In-depth remote and onsite interviews, large-scale surveys, and online community engagement via email and messaging platforms.
  • Work cross-functionally with product and marketing teams, ensuring actionable user insights are represented and considered in all decisions.
  • Engage with our beta user community via online forums to gather insights, find bugs, and identify opportunities.
  • Bring insights to life within the organization by figuring out how to spread the knowledge within the wider team.

Who we are looking for

  • 3+ years of experience conducting research for products.
  • Someone who is able to set their own goals, and drive the research forward on their own initiative.
  • An ability to communicate research findings in interesting and creative ways across the whole team.
  • Experience with both qualitative research and quantitative approaches.
  • Excellent communication skills and the ability explain findings to a variety of different teams.
  • Experience working and iterating based on research.
  • Basic video editing skills to share out research insights.
  • Basic wireframing/design skills to help communicate ideas.
  • As a startup, we're also very interested in any more bonus skills you might have, that would be useful to the team.