Partnership Manager - Financial Institutions

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The Network Partnerships team collaborates with external data partners and industry organizations to drive product innovation at Plaid and promote financial freedom for consumers. Our Mid-Market Segment team, within Network Partnerships, specializes in assisting Regional FI and Fintech partners to accelerate their adoption of open finance through Plaid's API-based access, privacy control, and risk management solutions. As a Partnership Manager, you will be the primary point of contact for a portfolio of Plaid’s regional FI and fintech data partners. You will own the end-to-end strategy, negotiate partnership terms, build relationships and drive execution of partnership goals while collaborating with cross-functional teams across Solutions Engineering, Product, Legal, Policy, and Revenue organizations.

Responsibilities

• Be an expert on Plaid’s product offerings as well as the open banking needs of financial institutions and fintechs.
• Coordinate with cross-functional stakeholders across product, engineering, legal, compliance, and policy to drive partnership outcomes that enhance the value of Plaid’s network.
• Lead multiple strategic relationships with our mid-market and regional FI data partners; cultivate and deepen key stakeholder relationships.
• Serve as the escalation point for business and technical incidents or issues that surface as part of our API integrations with FIs.
• Deeply understand partner priorities and leverage that knowledge to enhance Plaid's product and go-to-market strategies.

Qualifications

• 4-6 years of experience in partnerships, strategy, business operations, or a related field.
• Proven ability to effectively communicate and negotiate with senior stakeholders both internally and externally.
• Skilled at translating complex technical and business concepts clearly and persuasively for diverse audiences
• Strong critical thinking and strategic problem-solving skills, especially in managing and executing complex projects involving multiple external partners and internal stakeholders.
• High level of initiative and adaptability, capable of navigating ambiguity, and creating structured solutions independently.
• Intellectual curiosity, continuous learning mindset, and adaptability

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid! Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com. Please review our Candidate Privacy Notice here.