Engineering Manager of Managers - Developer Experience

  • Locations
    • Remote
    • New York
    • San Francisco
  • Date Posted
  • Aug. 16, 2021
  • Function
  • Software Engineering
  • Sector
  • Fintech

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 11,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Salt Lake City, Washington D.C., London and Amsterdam.

The Developer Experience team build tools for our developer customers, and are organized around the developer lifecycle: Learn, Build and Scale. The Learn pod works closely with our Developer Relations team to build a rich learning platform that spans from docs to quickstarts to demos. The Build pod aims to help developers launch and customize their applications via APIs, SDKs, sandbox environments and tools in our developer dashboard. Finally, the Scale pod helps customers scale via self-serve support tools in the dashboard, and by building tools to help our internal Support and account management teams serve our customers better.

As the lead of leads for Developer Experience, you’ll work with your cross functional counterparts and your teams to set an ambitious vision and strategy. You’ll interact closely with top brands in Fintech to evolve your strategy & roadmaps, and work with teams to set and meet aggressive goals. The DevX team has a wide scope, and you’ll be responsible for organizing and growing the team to take it on. This includes hiring & growing both individual contributors and managers.

What Excites You

  • Talking to customers and fostering an environment of customer empathy at all levels of the organization
  • Designing and redesigning an organization that can keep up with the demands of hypergrowth
  • Mentoring line managers and senior/staff ICs to achieve their full potential as leaders
  • Hands-on recruiting and retention of diverse talent

What Excites Us

  • 4+ years of Management experience
  • Prior experience building and scaling products for developers
  • Prior experience as a developer
  • Active participant in the developer community (Stack Overflow, Twitter, etc)

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.