Head of Product Design [Riga, Tallinn or remote within EMEA timezone]

  • Location
    • Germany
  • Date Posted
  • Dec. 8, 2021
  • Function
  • Design & UI
  • Sector
  • Business Applications

Note for Printify roles:

  • We support remote work and this role can be held from any country in an EMEA time zone.
  • Within the right timezones, employees can work from any country where they have the right to work.
  • Printify supports relocation to Latvia or Estonia, provided the candidates meet immigration criteria set by these countries (This also applied to candidates with no right to live and work in any EMEA country)

The Company

James Berdigans, CEO of Printify:

“Our mission is to build an ever-evolving platform that lets anyone start an ecommerce business with as little investment and risk as possible. Our vision is to transform ecommerce from mass manufacturing to on-demand production, eliminating excess stock and reducing environmental waste.”

With no leftover stock and minimal risk, Printify has already helped more than 1 million merchants and creators grow their e-commerce business and sell custom design products without upfront investment. We ensure high quality at low cost.”

On September 9th 2021, Printify announced that it has secured $50M in Series A funding led by Index Ventures, with participation from H&M Group, Virgin Group, founders of leading technology companies Wise, Vinted, Squarespace, RedHat, and entertainment industry investors such as Will Smith’s Dreamers VC.

Printify will use this investment to further expand its marketplace and to hire the best talents available around the world.

The Team

Printify is building a world class Product Design team to ensure the revolution in personalised manufacturing stays centred on the needs of users. User Experience is at the heart of the value that our customers enjoy and this role is to lead the team that delivers that delightful UX. The team includes a group of talented visual marketing designers that create our eye catching marketing content. Currently there are 8 Product Designers, 5 Marketing Designers & 1 UX Writer, working from multiple European countries with the majority in Riga and Tallinn. Product designers are embedded in squads and the Marketing designers service the various teams creating marketing content.

The role

One of our Printify values is “customers are our compass” and this role ensures that the business stays focused on real customer needs. We are looking for someone to lead our growing team of Product & Marketing Designers and represent UX and Design thinking throughout the organisation. Passion and experience in leading design teams is a requirement.

Main responsibilities

  • Build and lead the culture of the design team and a culture of user-centricity and UX within Printify’s leadership.
  • Through recruitment, processes and development (i.e. personal and collective growth) of the team, build capability within Printify to consistently deliver a functional, usable, reliable and delightful user experience throughout the user journey.
  • Ensure consistency between the user experience through marketing and acquisition and into the product experience.
  • Ensure systemic thinking on a holistic level for example by ensuring learnings are transferred across squads, that processes are consistent across squads and by use of Design system components when possible.
  • Lead the design organisation, including Product & Marketing.
  • Manage, motivate & develop the existing Design Team of 10+ people.
  • Work with DesignOps team to implement processes to help designers achieve most efficient outcomes (e.g. design reviews, pair designing, design thinking workshops, etc).
  • Mentor Designers under your supervision, support their career goals and help them to grow as professionals within Printify.

Minimum required skills & experience

  • 10+ years of experience in Product Design
  • 3+ years experience in product design leadership roles (Head of Design, VP of Design, Head of UX etc.)
  • Passion for leadership and development of others
  • Good understanding of both functional and aesthetic aspects of design
  • Excellent written & spoken communication skills in English
  • Skilled at influencing across complex organisations.

Preferred skills & experience

  • Experience with developing holistic user journeys from acquisition to product experience to retention & monetization.
  • Experience as a functional leader in a matrix organization with cross-functional teams is beneficial.
  • Experience in fast moving tech companies scaling up and going through rapid growth.
  • A flexible leader and a good coach, trusting and empowering the design team and our partners.
  • Experience working in or with eCommerce or online marketplace companies

What we offer

  • Being part of a friendly, inclusive and global team
  • Career development opportunities and access to mentorship, internal meetups, and hackathons both on-site and online
  • A personalized learning budget for professional development and unlimited access to our book library
  • Support for your well-being - we cover health insurance or issue an insurance budget depending on your contract. You can work out at our in-house gym or receive a gym membership allowance if you’re working from abroad
  • Stock options so you own a part of Printify
  • Start your workday anywhere between 7AM and 11AM. As long as the job is done and you’re happy and healthy, you can adapt your workflow to fit both meetings and friends
  • Remote work is possible and encouraged within EMEA timezone
  • Work from anywhere - our Printify House in Riga, your remote home office, Printify hubs in Tallinn and Kyiv or a co-working hub
  • International relocation support for international candidates who wish to work in Riga or Tallinn
  • Work-from-anywhere friendly events for Printifyers to relax, get together and have fun!

Joining Printify means joining an international company with an amazing team that has grown to over 500 people. At Printify, people from over 20 nationalities and with many different backgrounds are working together in our Riga office and around the world.

We play to win together, and we always strive for excellence. We want to achieve great things and make a meaningful change in our customers’ lives. Our customers are our most important asset and our compass in showing us the direction to go. We value a strong learning culture and are united by a growth mindset.

Words from our investors:

Richard Branson, Founder of the Virgin Group: “Entrepreneurial spirit runs through the Virgin Group, which is why I’m proud to support Printify. Both Printify’s vision and success story to date embed this special entrepreneurial spirit, which in turn has created a rapidly growing and robust e-commerce platform. Printify’s unique proposition helps people market their brands through customisable products, with no upfront investment. We’re excited to support its growth in the coming years.”

Elise Fahlen, Investment Manager at H&M CO:LAB:“With the world experiencing rapid growth in on-demand services, H&M Group is thrilled to have invested in Printify and the team behind it. The execution of the founder’s vision and their impressive success to date speaks not only to the scalability of the product, but also in their ability to be a long-standing industry leader in this space.”

Dino Becirovic, Principal at Index Ventures:“Printify is the leading marketplace for on-demand manufacturing, offering the largest selection of products and print providers. They have removed all the barriers to product creation and enabled over 2 million creators to launch successful merchandise businesses at the push of a button. Over time, as more manufacturers come online and more methods become available, Printify will allow any creator to bring their wildest product ideas to reality.”