Junior Process Master

Product · Latvia, Riga, Estonia, Lithuania · Hybrid Junior Process Master We’re not one brand or one type of team. We’re a fast-growing global company made up of many disciplines – all working toward a shared goal: to power great brands, experiences, and people.

About the role:

Our team is at the heart of our success. You’ll be part of a culture where everyone is respected, included, and encouraged to grow. We value continuous learning, uphold a high work ethic, and have fun along the way. Our business keeps growing, so we’re looking for a skilled Junior Process Master to help our teams work better with Jira.

In this role, you will set up and maintain boards, build reports and dashboards, and make the team's daily work clear and easy to follow. Your work will directly shape how people plan, track, and deliver their projects every day.

This is a great starting point if you are interested in how teams get things done.

It can also be a strong fit for someone interested in Scrum, Kanban, Lean, or other modern ways of working — you will see these frameworks in action and help put them into practice.

Your daily tasks will include:

• Creating and updating Jira boards for different teams

• Building reports in Jira and helping teams set up dashboards that show what they actually need

• Supporting the setup of workflows, issue types, and fields so boards stay useful as teams grow and change

• Helping team members who get stuck in Jira — answering questions, fixing small issues, showing them how to do things

• Spotting places where the process is slow or unclear and suggesting simple ways to improve it

• Create documentation for already existing processes

Your qualifications:

• Attention to detail — you notice when something is off, even in small things

• Curious about how tools are set up and willing to dig into settings and configurations

• Comfortable with routine, hands-on technical work — you don't mind repeating similar configuration tasks and following clear steps

• Interest in team efficiency and modern ways of working (Scrum, Kanban, Lean, or similar)

• Responsible and able to own your tasks without someone checking on you all the time

• Comfortable asking questions and talking to people across different teams

• Good level of English

Nice to have:

• Any hands-on experience with Jira (school projects, internships, or personal use all count) — not required, but highly appreciated

• Exposure to Confluence, Trello, Asana, or similar tools

What we offer:

• Monthly salary EUR €2,170 – €2,750 gross, depending on work experience, education, and skills

• A global, inclusive team that’s as supportive as it is ambitious and serious about getting things done

• An opportunity to work remotely or in a modern and welcoming office in Riga

• Flexible working hours (start your day as late as 11 AM)

• Private health insurance

• 2 extra paid days off to focus on your mental or physical well-being

• 1 extra paid day off to celebrate a Birthday or any other celebration of your choice

• Internal and external learning opportunities

• Access to mentorship, internal meetups, and hackathons, both on-site and online

• Free and healthy lunch if you work from the Rīga office

• Design and order your own merch using our platforms with an employee discount

• Exciting team-building events and parties you’ll never forget!

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FYUL is the engine that powers on-demand commerce at global scale.

Formed in 2024 through the merger of Printful, Printify, and Snow Commerce, we bring together tech, talent, and infrastructure to help people turn ideas into beautiful products.

From solo creators to entertainment giants, FYUL powers merch that connects with millions, backed by advanced tech, premium production, and global reach.

We're a fast-growing global company working toward powering great brands, great experiences, and great people.

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We are an equal-opportunity workplace. We’re committed to diversity and inclusion and make hiring decisions based solely on qualifications, merit, and work experience.

If you think you’d excel in this role, send us your resume in English, showing us why you are the right person for the job.

Interested, but don’t think this is the right fit for you? Feel free to share it with friends and check out other open positions at our career site. We’re always looking for creative and driven minds to join our ever-growing team!

AS Printful Latvia (Reģ. Nr. 40203050078)

Team Product Role Process Master Locations Latvia, Riga, Estonia, Lithuania Remote status Hybrid Our Hiring Process

Intro Chat

If our Talent Acquisition Team believes that you could be a great fit for the role, we’ll invite you to a 30-45-minute introductory call. Our goal is to learn about your relevant experiences, skills, and motivations. This is also your chance to ask any questions you may have about FYUL.

Practical Task

Some roles require our candidates to complete a practical assignment. It helps us assess your problem-solving skills and your ability to complete the duties required for the role.

These can come in the form of a take-home assignment or a live session where a dedicated team member will guide you through the process and answer any of your questions.

Hiring Manager Interview

The next step is a 30-60-minute call to meet the hiring manager. The goal of this call is to assess if you have the skills necessary for the role. Expect more detailed questions about your experience and some situational or behavioral questions.

Decision and Offer

Once all of your interviews are done, our team will get together to review everyone’s feedback and make a decision.

If we decide that you are the best candidate for the role, our recruiter will reach out to you with an offer.

Once you have accepted the offer, our HR Operations Team will contact you to walk you through the contract signing process.

And that’s it! Your FYUL journey begins!

Product · Latvia, Riga, Estonia, Lithuania · Hybrid Junior Process Master We’re not one brand or one type of team. We’re a fast-growing global company made up of many disciplines – all working toward a shared goal: to power great brands, experiences, and people.