Agente de Atención al Cliente

Rebtel

  • Location
    • Houston, TX
  • Date Posted
  • 24 Mar 2020
  • Function
  • Technical & Customer Support

MAJORITY is a groundbreaking all-in-one digital financial service app that includes an FDIC-insured account, Visa® Prepaid card, money remittance, and international calling. We are built for migrants, by migrants.

Global migration is a 21st-century reality. Whether people are following their dreams, love or new experiences, more and more of us are leaning towards new environments. Our purpose at MAJORITY is to empower the amazing, the brave, and the talented and help them achieve all of their ambitions.

We believe that everyone deserves the same opportunity to succeed. Our mission is to provide migrants the tools to thrive in their new country.

We are a diverse group of people from over 40 different countries that come together every day—and we’re looking for others driven by the same desire to create meaningful products that bridge cultural and geographic distances

We are looking for a Spanish speaking Customer Support Agent

Are you passionate about changing the world?

Are you looking for that rare combination: the spirit and excitement of a start-up with an already existing and continuously growing business in the back?

Do you love to help others and solve customers challenges?

Responsibilities:

As a member of our support team you will support our English speaking customers by phone and email from our Houston office but also help them face to face at our new Meet-up place (a physical location café/office where we meet our customers at). You need to be fluent, written and spoken, in English. Please note that you need to be based in the US already.

Requirements:

Fluent in Spanish and English

Previous experience from customer service

  • A big plus if you have experience from the service industry
  • Fantastic communication skills and extremely service minded
  • Great at combining quality focus with efficiency

We are looking for:

  • A hardworking individual who thrives in a rapidly changing environment with tight deadlines
  • Someone who is into the details and passionate about quality
  • A fast learning and dedicated person who is ready to grow with Majority
  • A problem solver who loves new challenges