• Location
    • Brazil
  • Date Posted
  • Dec. 25, 2021
  • Function
  • Operations
  • Sector
  • Future Of Work

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance (learn more about how it works). We're backed by A+ investors and our team is world-class, literally and figuratively, as we're all scattered around the world.

Please check out our public handbook to learn more about our culture. We encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply. You can also check out independent reviews left by other candidates and our employees on Glassdoor. If this job description resonates with you, we want to hear from you!

All of our positions are fully remote. You do not have to relocate to join us!

How we work

  • We love working async and this means you get to do your own schedule*.*
  • We empower ownership and proactivity and when in doubt default to action instead of waiting.

The position

This is an exciting time to join Remote and make a personal difference in the global employment space as an Employee Lifecycle Support, joining our Employee Lifecycle team.

The Employee Lifecycle Operations Support Specialist will ensure that manual activities related to the employee lifecycle for our external employees are performed effectively and completed on time. They will quickly support new manual processes laid out in order to serve our external employees, as our customer base grows in maturity, complexity, and volume globally, until these processes are bolt in our platform and made automatic.

You will be reporting to Employee Lifecycle Manager.

Requirements

  • 2+ years of work experience in a digital environment
  • Operational experience across multiple countries.
  • Ability to quickly engage and support external employees and vendors across multiple countries
  • Good analytical skills, ability to map processes
  • Team player who works independently and communicates proactively and positively
  • Writes and speaks fluent English.

Key responsibilities

  • Own and drive Employee Lifecycle manual processes
  • Engage with and support external employees
  • Manage employee data, ensuring information is current, kept safe and confidential.
  • Build strong partnerships with internal teams with a customer-first approach.
  • Identify and implement improvements to the employee journey and experience.
  • Be an internal and external champion of Remote’s values and Lifecycle team’s goals
  • In your role, you will have the opportunity to develop strong expertise as international Employee Lifecycle Support, who is a subject matter expert in employee issues in the countries we operate in.
  • Check out https://remote.com/countries to see which countries.

Remote Compensation Philosophy

Remote’s Total Rewards philosophy is to ensure fair unbiased compensation and fair pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labour practices and therefore pay a minimum annual salary of USD 40,000 per year, in all locations throughout the world. Actual compensation may vary based upon geographical location, experience, and/or skill level. However, it will never be below our minimum global compensation mentioned.

Benefits

You can learn more about the benefits we're offering to all internal employees at Remote by visiting our public Benefits & Perks Handbook page.

Practicals

  • You’ll report to: Manager, Contract management, Lifecycle
  • Team: Lifecycle Operations
  • Location: EMEA
  • Start date: As soon as possible

Application process

  • (async) Profile review
  • Interview with recruiter
  • (async) Small challenge
  • (async) Challenge Review
  • Interview with future manager
  • Interview with VP of Lifecycle Operations
  • Background Check
  • (async) Offer

How to apply

Please fill out the form below.

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