Business Compliance Manager

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 45+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to WorkTM. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

The first line of defence Compliance and Consumer Duty is a key team that ensures Revolut has the right infrastructure, culture and framework in place to deliver customers with good outcomes. They’ve got an outstanding ability to find solutions in a purely digital environment. Those data-driven experts know that better people and machines are the most effective way of managing conduct risk 🎯

We’re looking for a Business Compliance Manager who can see what’s needed to keep our consumer protection practice in compliance 📣 Someone who has a burning itch to make it the best. If being on the ground floor of establishing a strong first line of defence compliance function and working on cutting edge product offerings seems interesting to you, keep reading ✨In more detailed terms, we’re looking for someone who will be responsible for advising our business on compliance requirements and related controls. Be warned, this is a very hands-on role 🤾‍♂️

Up for the challenge? Let’s get in touch 👇

What you’ll be doing

• Further developing our existing vulnerable customers and consumer outcomes frameworks
• Advising the business on compliance requirements and related controls
• Enhancing and reviewing our consumer outcomes monitoring framework, and supporting in reporting outcomes up to senior internal, and external stakeholders
• Advising internal departments on conduct risks and enhancing their control environments
• Reading large pieces of regulation and breaking down regulatory requirements, and understanding how those apply to Revolut
• Working closely with global Regulatory Compliance Managers to ensure that local risk management frameworks and processes are aligned with global ones and deliver the intended outcome
• Identifying regulatory issues proactively and recommending remedies to promote compliance
• Liaising with key internal (e.g. Legal, Risk, etc) and external (e.g. Regulators, advisors, vendors, partners etc) stakeholders as required
• Creating, assessing, and implementing policies from scratch

What you'll need

• A strong understanding on Consumer Duty and regulatory requirements/expectations on the treatment of Vulnerable Customers
• Ability to work under pressure, manage multiple projects at once, and meet tight deadlines
• Knowledge of how to conduct regulatory gap analysis, policy creation and implementation
• Strong understanding of the interplay between regulatory compliance and conduct risk and business risk
• Ability to communicate positively with members of various internal and external stakeholders
• Multitasking with close attention to detail
• Ability to demonstrate sound judgement
• Strong analytical, communication and interpersonal skills
• Experience in compliance risk management within a compliance function or a regulator, or strong expertise demonstrated throughout consulting experience
• Knowledge and experience in the regulatory requirements relating to consumer protection and a willingness and passion to develop knowledge and expertise in the other areas (e.g. payments, privacy)

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.
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