Strategy & Operations Manager - Japan

Revolut

  • Location
    • Tokyo
  • Date Posted
  • 24 Sep 2020
  • Function
  • Operations
  • Sector
  • Fintech

About the team

Revolut does Operations differently. The team sits at the core of Revolut, working with departments across the business to help solve issues and create effective, scalable solutions.

Operations has been responsible for major milestones like launching Premium and building our banking infrastructure, as well as saving millions of pounds for the business.

Working in Operations at Revolut will give you exposure to a range of different verticals, where you will deep dive into the fundamentals of each business area you work on. This gives you breadth and depth of experience unrivalled in almost any other job and offers you the chance to have a huge impact on Revolut’s success.

About the role

  • Building and optimising processes to prepare Revolut Japan for hyper growth
  • Executing and scaling Japan operations and work with Japan Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut Japan products
  • Strategy: exploring and defining which projects the team should prioritise, and setting a timeline to reach goals quickly
  • Product improvement: proactively searching for new features to provide a seamless customer experience
  • Managing critical vendor relationships and building performance tracking systems
  • Developing strategic supply chain partnerships and negotiating commercial terms

What skills you’ll need

  • You have 4 - 6 years of professional experience
  • You are fluent in both English and Japanese
  • You have a solid track record of achievement - e.g. You have worked in a top tech company and/or startup, have quickly assumed responsibilities or have won competition awards (can be any of academic, professional, and/or sport)
  • You can break complex problems into smaller ones and enjoy working with data to facilitate your work using such tools as SQL, Python and Excel
  • You are curious by nature and interested in making an impact
  • You can demonstrate this through various projects you have been involved in
  • You can make a good business case and convince people to help you execute

A little about us…When Revolut was founded in 2015, we had a vision to build a sustainable, digital alternative to traditional big banks. Our mission now is to help our customers improve their financial health, empower them to have more control, and promote financial cohesion across the communities in which we operate. Launching into 2020 with 10 million Personal customers and over a quarter of a million Business customers only reinforced our belief in the vast need across the world for better financial services. As our customer base has boomed in the last year, we’ve expanded our team to match that growth. We started 2019 with several hundred employees; we closed it out with 2000.

What we’re looking for…Revolut is being scaled up by people all around the world who share our vision. We’re looking for people who align with our four core values: we Never Settle, we Get It Done because we Think Deeper and we’re Stronger Together. You’re the kind of person who wants to join a community of forward-thinking people, all personally and professionally invested in Revolut’s mission. You thrive in a collaborative space where everyone’s learning from each other, and learning fast. We believe in empowering our Revoluters in their work, giving them autonomy and ownership of what they do. We want everyone at Revolut to own their story and their successes - working with us means you’re not just another cog in the machine.

The benefits

Competitive salary

Biannual equity bonuses

  • All the latest tech you need
  • 20 days paid holiday per year
  • Up to 10 days paid sick leave per year
  • Medical insurance and pension plan as required by Japanese labour law
  • Monthly commuting scheme covered by employer