Recruiting Support Specialist (Contract)


  • Location
    • Menlo Park
  • Date Posted
  • 14 Apr 2021
  • Function
  • HR
  • Sector
  • Fintech

Join a leading fintech company that’s democratizing finance for all.

Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers, removing fees, and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

Just as we focus on our customers, we also strive to create an inclusive environment where our employees can thrive and do impactful work. We are proud of the world class products and company culture we continue to build and have been recognized as:

  • A Great Place to Work
  • A CNBC Disruptor 50 in 2019 and 2020
  • A LinkedIn Top Startup in 2017, 2018, 2019 and 2020
  • Robinhood is backed by leading investors that include DST Global, Index Ventures, NEA, Ribbit Capital, Thrive Capital, and Sequoia.
  • Check out life at Robinhood on The Muse!

About the role:

We’re looking for a Recruiting Support Specialist to join our growing People Team and help support our Recruiting processes and systems. This position will be responsible for delivering shared services and support to facilitate Robinhood's rapid growth.

What you'll do day-to-day:

  • Execute tier 1-2 Recruiting help desk inquiries, and triage higher tier requests to appropriate Systems, Analytics and Programs partners
  • Manage Recruiting Operations team audits on an established cadence (e.g. new hire start date audit, referrals bonus audit, offer field audit, JD audit)
  • Contribute to the development and improvement of Recruiting Operations / People Team standards, operating procedures, process flow documentation, policies, and playbooks that maximize efficiency
  • Enhance the Recruiting wiki in collaboration with Recruiting Ops team, and action on incoming update requests
  • Support some coordination of function-specific onboarding tasks (e.g. systems provisioning, welcome guides, collaboration tool training)
  • Develop offboarding process for Recruiting team members (e.g. system license management, knowledge transfer process, etc.)

About you:

  • Bachelor’s degree and 1-2 years of hands-on experience with Recruiting or HR Shared Services support
  • Experience with ATS (applicant tracking system) data entry and support (Greenhouse preferred)
  • Excellent interpersonal and communication skills, with strong ability to partner across functional teams
  • Strong attention to detail and organizational skills

Bonus points:

  • Familiarity with any products across the rest of our Recruiting tech stack: GoodTime, Workday, LinkedIn, Textio, DocuSign, Tableau, CodeSignal, Karat, Gem, Starred, Asana, Jira
  • Curiosity, creativity and effective research skills

We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit