IT and InfoSecurity Manager


  • Location
    • Shenzhen
  • Date Posted
  • 09 May 2020
  • Function
  • Tech Ops
  • Sector
  • Entertainment

About Roblox China

Roblox, a global online experience platform for kids, brings more than 90 million people together through play. We enable anyone to imagine, create, and have fun with friends as they explore millions of immersive 3D experiences, all built by a global community of developers. Roblox is ranked as one of the top online entertainment services for audience under the age of 18.

To continue our global growth, Roblox has structured a joint venture with Chinese technology giant Tencent to help us enter the Chinese market. Roblox China will initially focus on education: specifically, coding fundamentals, game design, digital citizenship and entrepreneurial skills. Roblox China will also create and nurture an active community of developers in the region. With access to China’s roughly 800 million internet users, Roblox has the opportunity to reach the next level of global experiences companies.

By joining Roblox China, you will have the opportunity to have a powerful impact on our company’s growth trajectory. We’re looking for someone who is eager to take on a meaningful role to help Roblox China grow. Someone who takes play seriously, but also isn’t afraid to have some fun either. Someone who is ready to take Roblox China—and their career—to the next level. Join the Roblox China team where play rules and the possibilities are endless.

Job Summary

Roblox China is looking for an IT and InfoSecurity manager to setup our new office in Shenzhen and to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. You will be responsible for the implementation and maintenance our office’s computing needs.

The successful candidate will have experience setting up a foreign office in China, understand IT regulatory compliance in Shenzhen, be fluent in English, and communicate effectively and consistently with IT team members in the US.

Preferred Qualifications:

  • Experience setting up a foreign office in China
  • Needs to be able to seamlessly communicate/collaborate with Roblox San Mateo HQ

Fluency in English

  • Experienced with 5-10 years in a Help Desk or IS support
  • Experience with access/identity management (AD, GSuite, Bitium, Duo)
  • Hands on experience and extensive knowledge of Mac and PC environments
  • Familiar with Windows 7,8,10 and Mac OS support/administration
  • Proficiency with Zoom Meetings, Dropbox, Slack and similar applications
  • Security-minded understanding the requirements on users and groups
  • Self-organized and able to work as a team or alone
  • Problem solver that asks the right questions and can come up with solutions before presenting a problem
  • Experience with ZenDesk or similar service desk ticketing system
  • MDM deployment and troubleshooting experience: JAMF Pro (Casper Suite)

Feature Parity Items

InfoSecurity Requirements

● LDAP/AD (Azure)

● mdm

● edr

● IdP (SSO/SAML, auto provisioning/de-provisioning)

● mfa

● Email

● Cloud Storage

● Password manager

● Secure and Public Networks

● vpn

● Print Server

● Documentation/Ticketing System (Confluence/JIRA)

● CS/Mod Support Team

● Communications Tool (WeChat and Slack)

● Asset Management

● WebApp management (SSO/SAML, license management)

● Backups/DR plan

● IAM (Identity Access Management)

● RBAC (Role Based Access Controls)

● GRC (Governance, Risk management, and Compliance)

● GPO (Group Policy Objects)

● EDR (Endpoint Detection and Response)

● DLP (Data Loss Prevention)

● Chain of Custody

● Sequestration

● Audits/Logging

● Personal Data/PII

● Data Privacy legislation of local government

● Breach notification guidelines

● Principle of least privilege

● Secure by design

● Change Management

● Incident Response and Documentation

● Disaster Recovery

● Threat landscape

● Threat mapping

● Threat modeling

● Vulnerability Management

● Hardening Security Posture/Attack Surface

● Secrets Management

● General Network Security

● General Physical Security

You Will:

  • Image, configure and deploy PCs/Macs in an enterprise environment
  • Troubleshoot and repair Microsoft/Mac based desktop/laptop issues on-site and remote
  • Support Meetings - Zoom Rooms and A/V deployment for company All-Hands

Install and configure software applications

  • Assist with hardware/software purchasing and software renewals
  • Create, modify and terminate users in Active Directory and other systems
  • Manage IT assets in tracking system

Manage IT inventory needs