• Location
    • Milan
  • Date Posted
  • Nov. 22, 2021
  • Function
  • Operations
  • Sector
  • Retail

The Inbound Manager directly leads a team of 3 shift leaders and is responsible for the entire goods receiving process at Rohlik. This role reports directly to the Operations Director and success is measured in people and process metrics. You will be responsible for using quantitative and qualitative data to identify opportunities to coach your people and celebrate their success. You are constantly ensuring and improving: Enable highly effective and efficient fulfilment processes through operational excellence Health and Safety standards Supplier Service Level together with the SCM and Quality Assurance Teams

Your responsibilities

What we expect from you

  • Manage complete inbound and warehouse operations and become recognised as the process expert and leader of change in your area
  • The inbound teams’ role is to get the right goods, on the right position and in the right condition
  • Drive quality and consistency, by setting up layout, ensuring efficient space utilization and smooth interaction with the fulfilment department
  • Staff management including recruit, hire and retain top talent, ensuring that the team is operating productively and in line with set KPIs and make corrections where required
  • Ensure that work is performed according to standards, policies, procedures, processes set forth by the company
  • Solve/respond directly to late deliveries and quality issues and accordingly take actions to improve the Supplier Service Level (SSL) per product category in close alignment with the Supply Chain and Quality Assurance Teams
  • Undertake formal monthly performance reviews and 1:1 meeting with direct reports against KPI’s

Your experience

  • A minimum of 2 years’ experience as Inbound/Warehouse Manager in a Food Manufacturing, Food Retail or similar environment
  • Demonstrated experience in building and managing a highly effective operation with proven ability of delivering against KPIs
  • Entrepreneurially minded, attention to detail and takes an innovative approach to problem solving
  • High attention to detail and proven ability to manage multiple, competing priorities simultaneously
  • Driven to achieve highest quality in daily work and constantly improve customer satisfaction
  • You enjoy working in an innovative and ever-changing environment
  • You have a high ambition and are very hands-on
  • Excellent analytical and quantitative skills
  • Team player and good communication skills
  • Fluency in English and the local language is a must
  • Required: driving license

About Rohlik

  • Rohlik is the leading Central European e-grocer.
  • Already active in the Czech Republic, Hungary, Austria and Germany. And other countries are coming soon.