• Locations
    • United Kingdom
    • London
  • Date Posted
  • Dec. 13, 2021
  • Function
  • Product Management
  • Sector
  • Business Applications

SeedLegals is London’s hottest lawtech startup - a disruptive startup to power other startups across the UK, France, Ireland, Hong Kong and Singapore.

We have created a platform that is revolutionizing the way that founders start, run and scale their companies. To date, over 30,000 startups and investors have used SeedLegals to close funding rounds, grant share options to employees, and so much more.

We’re a Series A backed company and have raised £4M to date with exceptional VCs such as Index Ventures. We’re delivering fantastic year over year growth rates combined with world-class Unit Economics.

We’re now working hard to grow our startup audience earlier in time, break into the SME market and accelerate international expansion.

Reporting to the Head of CRM, the CRM Executive will be responsible for helping to drive customer acquisition and retention, through the delivery of targeted customer communications.

Working alongside the Head of CRM and the internal stakeholders, this role will be pivotal in demonstrating the value of putting customer data at the heart of the organisation as the business continues its rapid expansion in the UK and internationally.

Key Responsibilities

  • Work with the Head of CRM and stakeholders to implement and track CRM marketing campaigns via email and direct mail
  • Help manage marketing automation through HubSpot
  • Map & own the customer journeys and buying cycles within HubSpot, creating campaigns and workflows that support them from contact acquisition to retention
  • Manage Hubspot reporting for sales & marketing activity
  • Work closely with the Data team to ensure data integrity and create key insights
  • Work closely with the creative team to manage the weekly email newsletters
  • Management and segmentation of customer databases to identify and target specific campaigns.
  • Monitor churn of new acquisitions and test different promotions for driving conversion

Requirements

  • CRM technical skills (Hubspot, HTML email)
  • Computer literacy in spreadsheets
  • Experience with CRM / Email marketing and campaign management
  • Experience with databases, data analysis, segmentation and email marketing platforms.
  • Strong analytical skills required
  • Strong cross-functional collaboration skills
  • Interested in and enthusiastic about entrepreneurship, the startup ecosystem and the world of small businesses

Benefits

You’ll join a friendly, motivated and multicultural team of founders, investors, developers and growth hackers. We’re based in Holborn, in the heart of the legal district of London.

  • You’ll get responsibility (and plenty of it!).
  • 25 days annual leave plus bank holidays (and your birthday off)
  • Access to world class training from some of the most experienced individuals in UK startup law, investment, and entrepreneurship.
  • Learning, development and networking opportunities.
  • Share options. You’ll be eligible for the SeedLegals performance-based share option scheme.
  • Great offices with free fruit and coffee, overlooking the gorgeous gardens at Lincolns Inn Fields.
  • Fully remote or in the office: entirely up to you. The whole team meets in person every two months for a 2-day marketing summit.
  • Working-from-home allowance to set up your home office
  • Contributory pension
  • 3 paid work days per year for volunteering
  • Further benefits including health and dental cover, life insurance etc.
  • Free lunches on Fridays