Customer Experience: R&D Tax Credits Associate

  • Location
    • London
  • Date Posted
  • Jun. 1, 2021
  • Function
  • Technical & Customer Support
  • Sector
  • Business Applications

Join the team shaking up the legal world!

We have a fantastic opportunity for an ambitious, tech-minded and accountancy / finance graduate to join our growing team.

You’ll be working in the R&D Tax Credits area of our Customer Support team. Around 60,000 R&D claims are submitted in the UK every year, and this number is expected to grow even more in the coming years. SeedLegals is supporting UK startups to process their R&D claims faster, and we are looking for someone to join our team.

In the role, you’ll guide companies on their R&D eligibility, answer their daily queries (via Intercom, email and Zoom), help them build robust R&D tax credit claims, including assisting in writing their Technical Narratives, reviewing their accounts and working closely with our R&D team and accountants.

You’ll need to support other team members with technical questions about R&D.

For this role you should be able demonstrate knowledge in some of the following areas:

  • R&D Tax Credits
  • Financial statements
  • Financial planning and tax incentives for founders and early stage employees
  • Building and growing early stage startups
  • Technical skills, such as knowledge in coding
  • Knowledge in bookkeeping software e.g. Xero, Quickbooks is a plus

Your core responsibilities will include:

  • Helping our wonderful customers do everything they need to complete their R&D claim, all completed via our platform.
  • Assisting users via intercom (chat), email and video calls.
  • Working with the R&D team to build and streamline the internal support process.
  • Helping research in Tax legislation related to R&D.
  • Collaborating with our amazing team of developers, growth hackers, founders, investors and lawyers to further develop the SeedLegals platform and change the world.


  • For the role you will you will need;
  • Knowledge in R&D tax.
  • Some experience writing Technical Narrative for R&D tax credits (6 months - 2 years most likely) and looking to join a high growth startup.
  • A good understanding of eligible expenditure for R&D tax credits
  • Have a genuine passion for entrepreneurship and innovation, and are excited by the opportunity to interact with startup founders every day.
  • Motivated by the opportunity to deliver an awesome experience to SeedLegals users.
  • Phenomenal communication skills.
  • Great eye for details.
  • Outstanding time management skills, and the ability to multitask.
  • Strong analytical / numerical skills


You’ll be joining an amazing team of founders, investors, developers and growth hackers. We’re currently based just off Lincoln’s Inn Fields (the legal heart of London).

  • You’ll get responsibility (and plenty of it!). This isn’t a training-contract paperwork-only role, you will be client facing, with plenty of responsibility right from the get-go.
  • 25 days annual leave (plus bank holidays).
  • Access to world class training from some of the most experienced individuals in the UK in startup law, investment, and entrepreneurship.
  • Learning, development and networking opportunities.
  • Great offices with free fruit and coffee, overlooking the gorgeous gardens at Lincolns Inn Fields.
  • Contributory pension.
  • We’re looking to hire for this role as soon as we find the right match, so if that sounds like you – get in touch